Hailey Nguyen
Hattiesburg
Summary
Travel Sales Representative with a strong background in social media management and customer service. Proven ability to develop effective sales strategies and engage clients through personalized travel solutions. Innovative social media manager with experience in crafting compelling content and managing customer interactions. Skilled in digital marketing and visual merchandising, aiming to enhance brand presence and drive sales growth through targeted strategies.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Travel Sales Representative
Entro USA
Los Angeles
06.2024 - Current
- Represent Entro USA at trade shows nationwide, executing high volume sales and VIP client appointments.
• Efficiently process large volumes of customer orders using POS systems during peak show traffic.
• Lead booth setup, breakdown, and merchandising of all collections to align with seasonal trends and brand aesthetics - Assisted clients in selecting personalized travel packages and itineraries.
- Developed and executed sales strategies to increase revenue and meet customer needs.
- Collaborated with internal teams such as marketing, sales, product design. to ensure alignment between research results and business goals.
Social Media Manager
Meraki Boutique
Hattiesburg
05.2024 - 02.2025
- Developed engaging content for social media platforms to promote brand identity.
- Managed daily social media interactions and responded to customer inquiries promptly.
- Collaborated with team members to create marketing campaigns aligned with business goals.
- Monitored social media trends and competitor activities to inform strategy adjustments.
- Scheduled and published posts across multiple social media channels consistently.
- Analyzed performance metrics to optimize content effectiveness and audience engagement.
Social Media Manager
University of Southern Mississippi
Hattiesburg
02.2024 - 05.2024
- Developed engaging content for social media platforms to promote brand identity.
- Collaborated with team members to create marketing campaigns aligned with business goals.
- Monitored social media trends and competitor activities to inform strategy adjustments.
- Scheduled and published posts across multiple social media channels consistently.
- Prepared monthly calendar to manage online content across multiple platforms.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
Retail Buyer
Living Lavish Boutique
Hattiesburg
05.2022 - 05.2024
- Analyzed market trends to select exclusive merchandise for boutique offerings.
- Managed inventory levels to ensure optimal stock availability across all store locations.
- Developed seasonal buying plans aligned with customer preferences and fashion trends.
- Trained staff on product knowledge and merchandising standards for optimal presentation.
- Attended trade shows to discover emerging brands and innovative retail concepts.
Retail Manager
Living Lavish Boutique
Hattiesburg
05.2022 - 05.2024
- Managed daily store operations and maintained visual merchandising standards.
- Oversaw inventory management including stock replenishment and organization.
- Developed staff schedules to ensure optimal coverage during peak hours.
- Trained and mentored staff on customer service best practices.
- Resolved customer inquiries and complaints with professionalism and care.
- Conducted regular team meetings to communicate updates and motivate staff.
- Managed daily operations of the store, including opening and closing procedures.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
Sports Broadcasting Intern
ESPN
Oxford
08.2022 - 12.2022
- Assisted production team with live sports event coverage and coordination.
- Attended meetings to brainstorm ideas for upcoming sports features and segments.
- Monitored live broadcasts for technical issues and ensured seamless presentations.
- Attended scheduled rehearsals prior to broadcasts to ensure accuracy of material presented on air.
Education
Bachelor of Communications -
University Of Southern Mississippi
Hattiesburg, MSSkills
- Social media management
- Content creation
- Digital marketing
- Customer service
- Sales strategy development
- Market analysis
- Visual merchandising
- Social media
- Retail sales
- Client relations
- Sales strategies
- Inventory management
Leadership
- Vice President of Recruitment 2024-2025 for Alpha Chi Omega, Kappa Sigma Chapter
- Vice President of Public Relations and Marketing 2023-2024 for Alpha Chi Omega, Kappa Sigma Chapter
Certification
Google Analytics
Timeline
Travel Sales Representative
Entro USA
06.2024 - Current
Social Media Manager
Meraki Boutique
05.2024 - 02.2025
Social Media Manager
University of Southern Mississippi
02.2024 - 05.2024
Sports Broadcasting Intern
ESPN
08.2022 - 12.2022
Retail Buyer
Living Lavish Boutique
05.2022 - 05.2024
Retail Manager
Living Lavish Boutique
05.2022 - 05.2024
Bachelor of Communications -
University Of Southern Mississippi