Hannah Houston
Senatobia
Summary
Hardworking manger, server, and student. Will be CNA and PBT certified in May. Passed the NCCT exam. Experienced in handling complaints, multitasking, and problem solving. Strong work ethic and is always ready to learn.
Overview
3
3
years of professional experience
Work History
Server
Blue and White
Tunica, MS
02.2026 - Current
- Collaborated with kitchen staff to ensure accurate and prompt food preparation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Participated in team meetings to share ideas for improving service efficiency and guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Manager/Server
Don Cho's
Senatobia, MS
03.2025 - Current
- Trained team members on serving protocols and operational procedures for consistency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Implemented scheduling strategies to enhance staff efficiency during peak hours.
- Maximized performance by monitoring daily activities and mentoring team members.
Cashier
Chic-Fil-A
Senatobia, MS
10.2024 - 03.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
KFC
Senatobia, MS
09.2023 - 10.2024
- Processed customer transactions efficiently using point-of-sale system.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Handled cash and credit transactions accurately, ensuring proper till balance at end of shifts.
- Implemented strategies to enhance customer satisfaction through personalized service approaches.
Education
Certification - Health Care Assistant
Northwest Mississippi Community College
Senatobia, MS05-2026
Certification - Phlebotomy
Northwest Mississippi Community College
Senatobia, MS05-2026
High School Diploma -
Strayhorn High School
Sarah, MS05-2025
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
- Complex Problem-solving
- Task delegation
- Documentation and reporting
Timeline
Server
Blue and White
02.2026 - Current
Manager/Server
Don Cho's
03.2025 - Current
Cashier
Chic-Fil-A
10.2024 - 03.2025
Cashier
KFC
09.2023 - 10.2024
Certification - Health Care Assistant
Northwest Mississippi Community College
Certification - Phlebotomy
Northwest Mississippi Community College
High School Diploma -
Strayhorn High School