Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harley Langford

Greenwood Springs

Summary

I am a hard worker who learns quickly, is very passionate about animals, and am a loyal employee. I also developed extensive experience in hospitality while working at Mel's Diner, excelling in customer service and strong multitasking. Recognized for enhancing guest satisfaction through effective upselling and prompt complaint resolution. Proven ability to train and collaborate with team members, ensuring a clean and welcoming environment while managing cash handling with precision. If given the opportunity, I promise to show up for my shifts on time, looking neat and professional, and give 100% while on the clock.

Overview

3
3
years of professional experience

Work History

Waitress/ Cashier/ Cook

Mel's Diner
01.2022 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Managed multiple tables efficiently, demonstrating strong time management skills.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Trained new employees on menu items and restaurant procedures, fostering team development.
  • Resolved customer complaints promptly, maintaining positive dining atmosphere and loyalty.
  • Implemented effective upselling techniques, enhancing overall dining experience for guests.
  • Developed a thorough understanding of menu offerings, providing knowledgeable recommendations to diners.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

Hamilton High School
Hamilton, MS

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Hospitality service expertise

Timeline

Waitress/ Cashier/ Cook

Mel's Diner
01.2022 - Current

Hamilton High School
Harley Langford