Harlie Luke
Farm Bureau
Louisville
15
years of professional experience
Experienced office administration and customer service professional with strong organization, documentation, and Microsoft Office skills. Skilled in managing phones, calendars, records, and sensitive information while supporting busy office workflows.
Work History
Federation Secretary/Accountant
6 Years 7 Months- Managed incoming calls, directed inquiries, quoting,deposits and provided courteous customer service for policyholders and visitors.
- Maintained confidential records, filing systems, and policy documentation for quick retrieval and compliance.
- Scheduled appointments, coordinated calendars, and maintained office workflow for agents and staff.
- Managed incoming calls, directed inquiries, and provided courteous customer service for policyholders and visitors.
- Processed data entry, updated member information, and verified office records for accuracy.
- Reconciled office supplies, ordered materials, and monitored inventory to prevent service interruptions.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
Newspaper
8 Years 2 Months- Demonstrated self-motivation by completing tasks independently and efficiently.
- Adapted quickly to fast-paced environments by prioritizing tasks efficiently.
- Collaborated effectively in team settings while also completing independent tasks.
- Demonstrated ability to quickly learn new processes and adjust to changing demands.
- Facilitated teamwork by offering assistance and sharing knowledge with colleagues.
Education
No Degree
Skills
Accounts management
Payroll processing
Payroll administration
Payment posting
Data entry accuracy
Purchasing management
Supply ordering
Supply restocking
Inventory purchasing
Office administration
Inventory management
Financial recordkeeping
Procurement coordination
Mail distribution
Appointment scheduling
Calendar management
Meeting management
Meeting support
Minute taking
Event coordination
Meeting documentation
Organization
Budget monitoring
Microsoft office
Recordkeeping
Fast learner
Quick learner
Microsoft office
Documentation and recordkeeping
Timeline
Federation Secretary/Accountant
Farm Bureau
03.2020 - CurrentRead More
Newspaper
Neshoba/Kemper Newspaper
01.2012 - 03.2020Read More
Kemper Academy
No Degree
Read More