Hayden Middleton
Yazoo City
Summary
Dynamic professional known for strong interpersonal communication and client relations. Experienced in developing tailored insurance solutions and conducting risk assessments to meet client needs. Prepared to leverage skills to improve client engagement and operational efficiency.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Mississippi Farm Bureau
Yazoo City, MS
08.2025 - 07.2026
- Developed tailored insurance solutions for clients, enhancing customer satisfaction and retention.
- Educated clients on policy options and coverage details, promoting informed decision-making.
- Conducted risk assessments to identify client needs, improving accuracy in policy recommendations.
- Streamlined claims processing procedures, reducing turnaround times and improving efficiency.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Cross-sold insurance products to existing clients to reach sales targets.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Sales Representative
Shivers Buildings
Yazoo City, MS
04.2024 - 07.2025
- Developed strong relationships with clients, ensuring satisfaction and repeat business.
- Conducted product demonstrations, highlighting features and benefits to drive sales.
- Coordinated with cross-functional teams to streamline order fulfillment processes.
- Analyzed market trends to identify new opportunities for product placement and sales growth.
- Trained and mentored junior sales staff on effective selling techniques and customer engagement strategies.
- Collaborated with marketing teams to develop promotional strategies that increased brand visibility and sales volume.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Online Sales Operations Coordinator
AgUp Equipment
Yazoo City, MS
07.2022 - 04.2024
- Streamlined online sales processes to enhance customer experience and efficiency.
- Coordinated inventory management to ensure product availability and timely fulfillment.
- Developed training materials for new team members on operational workflows and systems.
- Proficient in SalesForce and additional CRMS
- Collaborated with marketing teams to align online promotions with sales strategies.
- Evaluated competitors'' offerings to inform pricing strategies and promotional initiatives that attracted more customers.
- Enhanced website user experience with optimized product listings and accurate inventory management.
Farm Laborer
David and Cynthia Shipp Farms
Benton, MS
07.2016 - 06.2022
- Operated farm machinery to facilitate planting and harvesting processes.
- Collaborated with team members to maintain farm equipment and facilities in optimal condition.
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
Education
Associate of Arts - General Studies
East Mississippi Community College
Scooba, MS05-2025
Skills
- Licensed insurance agent
- Interpersonal communication skills
- Professionalism and ethics
- Client relations
- Client needs analysis
- Farm equipment operation
- CRM software
- Report generation
- Effective communication
Timeline
Insurance Agent
Mississippi Farm Bureau
08.2025 - 07.2026
Sales Representative
Shivers Buildings
04.2024 - 07.2025
Online Sales Operations Coordinator
AgUp Equipment
07.2022 - 04.2024
Farm Laborer
David and Cynthia Shipp Farms
07.2016 - 06.2022
Associate of Arts - General Studies
East Mississippi Community College