Overview
Work History
Education
Skills
Timeline
Generic

Hayleigh Tillett

Biloxi

Overview

7
7
years of professional experience

Work History

Sales Associate

Primerica
03.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Server

Patio 44
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Team Lead

Firehouse Subs
04.2024 - 11.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Waiters and Waitresses

Sonic drive in, Ocean springs, ms
12.2022 - 03.2024
  • Provide guests with information about local areas, including directions.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Collect payments from customers.
  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
  • Take orders from patrons for food or beverages.

Waiters and Waitresses

MargaritaVille, Biloxi, MA
03.2022 - 10.2022
  • Provide guests with information about local areas, including directions.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Clean tables or counters after patrons have finished dining.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Collect payments from customers.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
  • Take orders from patrons for food or beverages.

Dining Room and Cafeteria Attendants and Bartender Helpers

Mary Mahoneys, MS
10.2018 - 02.2022
  • Serve food to customers when waiters or waitresses need assistance.
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
  • Fill beverage or ice dispensers.
  • Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Greet and seat customers.
  • Set tables with clean linens, condiments, or other supplies.
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.

Education

St. Martin High School
St. Martin Ms
06.2020

Skills


  • Stocks (Inventory)
  • General Mathematics
  • Point Of Sale
  • Cash Handling
  • Food Services
  • Food Safety And Sanitation
  • Restaurant Operation
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Client service
  • Sales expertise
  • Product sales
  • Professional demeanor
  • Guest relations

Timeline

Sales Associate

Primerica
03.2025 - Current

Server

Patio 44
11.2024 - Current

Team Lead

Firehouse Subs
04.2024 - 11.2024

Waiters and Waitresses

Sonic drive in, Ocean springs, ms
12.2022 - 03.2024

Waiters and Waitresses

MargaritaVille, Biloxi, MA
03.2022 - 10.2022

Dining Room and Cafeteria Attendants and Bartender Helpers

Mary Mahoneys, MS
10.2018 - 02.2022

St. Martin High School

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Hayleigh Tillett