Hayley Drennan
Ocean Springs
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Patient Care Specialist
Sentara
07.2023 - 02.2025
- Serves as first point of contact for patients when they enter the medical facility
- Check patients eligibility, schedule follow-up appointments, and develop patient/provider relationships
- Answer the telephone and schedule appointments
- Process patient referrals
- Communicate with patients regarding scheduling options
- Maintain patient records and coordinate patient flow
- Manage and control the daily, weekly, and monthly schedule to meet the practice production and collection
Scheduling Coordinator
Briarwood Dental Center
05.2022 - 07.2023
- Coordinate, integrate, and represent all facets of patient services
- Meet and greet patients and make them feel welcomed and relaxed
- Answer the telephone
- Schedule appointments
- Communicate with patients regarding scheduling options
- Maintain patient records and coordinate patient flow
- Manage and control the daily, weekly, and monthly schedule to meet the practice production and collection
Preschool Teacher
Grace Montessori
03.2019 - 03.2020
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
EKG Technician
Tidewater Medical Training
Virginia Beach12-2018
Associate In Arts (A.A.) - Early Childhood Education (AECE)
Mississippi Gulf Coast Community College
Gautier, MS12.2012
Certified Nursing Assistant
Mississippi Gulf Coast Community College
Biloxi, MS11-2012
Skills
- Medical terminology
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
Personal Information
Title: Administrative Assistant
Timeline
Patient Care Specialist
Sentara
07.2023 - 02.2025
Scheduling Coordinator
Briarwood Dental Center
05.2022 - 07.2023
Preschool Teacher
Grace Montessori
03.2019 - 03.2020
EKG Technician
Tidewater Medical Training
Associate In Arts (A.A.) - Early Childhood Education (AECE)
Mississippi Gulf Coast Community College
Certified Nursing Assistant
Mississippi Gulf Coast Community College
Similar Profiles
AMY SIMMONSAMY SIMMONS
Home Health Physical Therapist at SentaraHome Health Physical Therapist at Sentara
Kayla Wade-RobertsKayla Wade-Roberts
Patient Care Representative at SentaraPatient Care Representative at Sentara
Vicky McDougalVicky McDougal
Specialty Resource Coordinator at SentaraSpecialty Resource Coordinator at Sentara