Megan Downs
Corinth
Summary
Dynamic professional with experience as an Insurance Coordinator at Syntriq Health Solutions, adept at ensuring compliance and enhancing customer satisfaction. Proven ability in strategic thinking and multitasking, successfully resolving billing issues and maintaining accurate records. Skilled in educational support and behavior management, fostering positive relationships in diverse environments.
Overview
2026
2026
years of professional experience
Work History
Insurance Coordinator
Syntriq Health Solutions
Corinth
02.2024 - Current
- Conducted research related to insurance policies and procedures to ensure compliance with applicable regulations.
- Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
- Processed payments for insurance premiums and maintained accurate records of all transactions.
- Responded promptly to customer inquiries regarding billing issues or policy updates.
- Reviewed documentation submitted by clients prior to issuing insurance policies, ensuring accuracy and completeness.
Teacher Assistant
Alcorn County School District
Corinth
- Assisted in developing individual education plans for special needs students.
- Supervised recess periods and lunchtime activities.
- Provided assistance to students with coursework, projects, and assignments.
- Maintained discipline in the classroom by monitoring student behavior.
- Developed positive relationships with students to promote a safe learning environment.
Education
Associate of Arts - Accounting
Northeast Mississippi Community College
Booneville, MS05-2016
High School Diploma -
Wheeler Attendance Center
Booneville, MS05-2013
Skills
- Educational support
- Behavior management
- Customer service and assistance
- Customer service
- Strategic thinking skills
- Insurance processes
- Microsoft office
- Multitasking
Timeline
Insurance Coordinator
Syntriq Health Solutions
02.2024 - Current
Teacher Assistant
Alcorn County School District
Associate of Arts - Accounting
Northeast Mississippi Community College
High School Diploma -
Wheeler Attendance Center
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