Henry Ghiraldi

• Identified team members suitable for promotion based on performance metrics.
• Ensured completion of training curriculum by all team members.
• Monitored labor and bar costs to maintain budgetary compliance.
• Investigated and rectified any discrepancies in cost management.
• Communicated menu changes effectively during power meetings.
• Conducted regular walkthroughs to guarantee exceptional guest experiences.

• Responsible for the overall operations of a multi-million-dollar restaurant.
• Trained and developed subordinate managers in their daily, weekly, and monthly routines in order to enable their eventual promotion.
• To help guide team members who want to advance to management, do so.
• To ensure guest satisfaction. To go that extra step to ensure repeat business.

• Managed McDonald's restaurant operations in compliance with established policies.
• Controlled costs effectively to maintain budgetary discipline.
• Investigated and resolved operational issues promptly to enhance efficiency.
• Ensured adherence to daily and weekly routines by all department heads.
• Monitored completion of cleaning and maintenance tasks through department heads.
• Identified potential management candidates from team members for succession planning.
• Enhanced guest satisfaction through proactive service initiatives to encourage repeat business.

Collaborated with community by sponsoring local events to strengthen brand presence.

• Responsible for the operation of Wendy's restaurant.
• Developed team members (with subordinates) for promotion to management.
• Ensured food and labor costs were well within corporate-set guidelines.
• Responsible for developing the budget cost for the following year.
• Give guests a 'WOW' experience each and every day.
• Became a Phase I training store, which prepares and trains new managers in the basic knowledge and skills to move forward.