Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Hezekiah Davis

Petal

Summary

Customer Service Representative bringing top-notch skills in oral and written communication from my teaching degree and expierences, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Teacher

Forrest County School District
12.2022 - 05.2025
  • Dedicated High School Educator (3+ Years): Fostered learning for 1000+ diverse students across multiple grade levels, creating positive learning environments.
  • Adaptable Science Expert: Deep knowledge across 6 science disciplines (Botany, Biology, Marine Biology, Genetics, Physical & Environmental Science), adept at explaining complex information.
  • Critical Thinking & Problem-Solving Focus: Developed analytical skills in 1000+ students annually through inquiry-based and problem-based learning, directly applicable to customer challenge resolution.

Coach

Forrest County School District
12.2022 - 05.2025
  • Leadership & Results: Coached track (15% more regional qualifiers annually) and football (10% average win improvement over 3 seasons).
  • Critical Thinking Impact: Developed activities for 1000+ students annually, leading to a 20% improvement in critical thinking scores.
  • Athlete Growth & Team Culture: Led 200+ training sessions, resulting in a 5% annual increase in athlete performance and fostering a positive team culture (80% sportsmanship recognition).

Education

Bachelor of Science - Secondary Education Biology

University of Southern Mississippi
Hattiesburg, MS
12-2022

Associate of Arts - Biology

Pearl River Community College
Poplarville, MS
05-2022

High School Diploma -

North Forrest High School
Hattiesburg, MS
05-2018

Skills

  • Curriculum implementation
  • Learning strategies
  • Strategic messaging design
  • Data management
  • Leadership
  • Customer onboarding

Accomplishments

  • Achieved a 30% increase in student performance through effectively helping with cross-curricular integration of science and literacy strategies.
  • Achieved a winning athletic season in under one year through effectively helping with team restructuring, morale-building, and comprehensive coaching. Documented and resolved low student performance in cross-subject literacy, which led to measurable gains in reading comprehension and writing skills within science courses.
  • Documented and resolved team morale and participation issues in a failing athletic program, which led to a winning season within one year and restored community support.

Certification

  • Secondary Biology and Physical Science Education Certification-2022
  • CPR-2023
  • First Aid-2024
  • Hubspot Software Certification-2025
  • Inbound Certification-2025

Languages

English
Native or Bilingual
French
Elementary

Timeline

Teacher

Forrest County School District
12.2022 - 05.2025

Coach

Forrest County School District
12.2022 - 05.2025

Bachelor of Science - Secondary Education Biology

University of Southern Mississippi

Associate of Arts - Biology

Pearl River Community College

High School Diploma -

North Forrest High School
Hezekiah Davis