Hezekiah Robinson
Canopy Children's Solutions
Ridgeland
6
years of professional experience
Professional caregiver with extensive experience supporting and nurturing children in residential setting. Skilled in conflict resolution, emotional guidance, and fostering positive environment. Known for effective team collaboration and adaptability to changing needs. Strong focus on achieving impactful results through empathy, patience, and strong communication skills. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Residential Care Specialist
2 Months- Coordinated individualized care plans to address emotional and behavioral needs of residents.
- Mentored junior staff on best practices for supporting youth in crisis situations.
- Implemented trauma-informed care techniques to promote resilience among at-risk children.
- Assessed resident progress and adjusted interventions to improve overall well-being.
- Participated in regular team meetings to discuss resident progress, challenges, and opportunities for improvement, fostering a collaborative approach to care provision.
- Facilitated a safe and nurturing environment for 8 to 15 children in crisis, ensuring comprehensive care during their treatment and stay at the facility.
Furniture Sales Specialist
8 Months- Implemented customer-focused strategies and consistent upselling techniques to achieve a 97% year-over-year sales increase in the first month, sustaining nearly double the previous year's sales volume.
- Collaborated with multiple departments to optimize sales processes, resulting in increased transaction values and improved customer experiences.
- Demonstrated adaptability through comprehensive mastery of store operations, focusing on merchandising, inventory management, and customer service.
- Cultivated a reputation for outstanding customer service through professionalism and adaptability, fostering strong client relationships and loyalty.
Assistant Manager
1 Year 6 Months- Implemented strategic initiatives to transform team performance, achieving a top ten ranking in regional bedding sales in just one month.
- Mentored underperforming employees to enhance sales performance across multiple categories.
- Assisted store manager in executing daily operational responsibilities.
- Directed store operations during manager's absence, ensuring seamless functionality.
- Managed resolution of customer inquiries and complaints, ensuring effective escalation to management when required.
- Fostered strong connections with clients to enhance customer satisfaction and loyalty.
- Achieved and sustained top three ranking in monthly sales performance.
- Led daily operations to ensure efficient store performance and customer satisfaction.
Automotive Service Technician
3 Years 9 Months- Executed routine maintenance services, encompassing oil changes, tire rotations, and fluid checks.
- Maintained an organized work environment through effective management of tool upkeep.
- Maximized revenue by upselling products and services to achieve daily targets.
Education
Associate of Arts - Applied Psychology
Bachelor of Arts - Applied Psychology
Skills
Compassionate caregiving
Empathy and patience
Nutrition planning
Documentation proficiency
Adaptive learning strategies
Client advocacy
Recreational activities planning
Resource navigation
Timeline
Residential Care Specialist
Canopy Children's Solutions
04.2026 - CurrentRead More
Furniture Sales Specialist
Sutherlands
07.2025 - 03.2026Read More
Assistant Manager
Ashley Homestore
01.2024 - 07.2025Read More
Automotive Service Technician
Walmart
04.2020 - 01.2024Read More
Capella University
Associate of Arts from Applied Psychology
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Capella University
Bachelor of Arts from Applied Psychology
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