Hiram Wadlington
Oxford
Summary
Results-driven General Manager with expertise in operations management, team building, and logistics coordination. Proven ability to optimize workforce efficiency and enhance service delivery at events.
Overview
32
32
years of professional experience
Work History
General Manager
BEST Crowd Management
01.2025 - Current
- Managed daily operations to ensure efficient service delivery at events.
- Developed and implemented staffing schedules to optimize workforce efficiency.
- Coordinated with vendors to secure necessary supplies and equipment for events.
- Trained and mentored new staff on best practices in crowd management protocols.
Account Manager
BEST Crowd Manager
07.2015 - 01.2025
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Executed strategic account plans to drive revenue growth and meet client objectives.
- Collaborated with cross-functional teams to ensure seamless project delivery and alignment with client expectations.
- Analyzed market trends to identify opportunities for upselling and cross-selling services to existing clients.
Transportation Manager
Performance Foodservice
03.2010 - 07.2015
- Oversaw transportation operations, ensuring timely deliveries and compliance with safety regulations.
- Coordinated logistics strategies to optimize delivery routes and reduce operational costs.
- Managed vendor relationships, negotiating contracts to improve service quality and reliability.
- Implemented performance metrics to track efficiency and enhance team productivity.
Event Manager
WESS
05.2008 - 07.2015
- Led event planning initiatives, ensuring seamless execution and alignment with client objectives.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Coordinated logistics for large-scale events, overseeing venue selection, catering, and transportation arrangements.
- Developed marketing strategies to promote events, increasing attendance through targeted outreach efforts.
Delivery Driver
Performance Foodservice
06.2001 - 03.2010
- Delivered food products efficiently to various customer locations, ensuring timely service.
- Maintained accurate delivery logs and records for compliance and efficiency.
- Inspected vehicle before each route to ensure safety and operational readiness.
- Collaborated with warehouse staff to optimize loading processes and reduce delays.
Delivery Driver
Dowdle Gas
01.1994 - 06.2001
- Trained new drivers on route navigation and company policies for effective performance.
- Implemented best practices for vehicle maintenance, enhancing reliability in operations.
- Managed customer interactions professionally, addressing concerns to maintain satisfaction levels.
- Coordinated with dispatchers to adjust routes based on traffic conditions for improved efficiency.
Education
Associate of Arts - Business
Northwest Community College
Senatobia, MS05-1993
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Relationship building
- Staff training/development
Timeline
General Manager
BEST Crowd Management
01.2025 - Current
Account Manager
BEST Crowd Manager
07.2015 - 01.2025
Transportation Manager
Performance Foodservice
03.2010 - 07.2015
Event Manager
WESS
05.2008 - 07.2015
Delivery Driver
Performance Foodservice
06.2001 - 03.2010
Delivery Driver
Dowdle Gas
01.1994 - 06.2001
Associate of Arts - Business
Northwest Community College