Hope Burton
Laurel
Summary
Professional with experience at Jones County School District, skilled in fostering positive learning environments and enhancing student engagement. Proficient in health and safety protocols and encouragement techniques. Successfully improved student learning through consistent rule enforcement. Adept at coordinating activities and providing compassionate support, ensuring exceptional service and satisfaction.
Energetic person committed to encouraging intellectual, social, and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with daily needs.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2026
2026
years of professional experience
Work History
Pre-Kindergarten Teacher's Assistant
Jones County School District
11.2019 - Current
- Assisted lead teacher in implementing daily lesson plans and activities.
- Supported classroom management by fostering a positive learning environment.
- Coordinated individual and group activities to enhance student engagement.
- Monitored student progress and provided feedback to improve learning outcomes.
- Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
- Assisted lead teacher in preparing materials, setting up the classroom and organizing resources to support effective instruction.
- Improved student behavior by consistently enforcing classroom rules and setting clear expectations.
- Assisted in maintaining a safe, clean, and nurturing environment for young learners to thrive.
Teller /Customer Service Representative
Central Sunbelt Federal Credit Union
05.2014 - 10.2014
- Processed member transactions accurately and efficiently, ensuring high levels of customer satisfaction.
- Cross-trained staff on various banking systems to enhance team productivity and service quality.
- Managed cash drawer, balancing funds daily to maintain financial accuracy and integrity.
- Assisted members with inquiries regarding accounts, products, and services, fostering strong relationships.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Teller /Banking Customer Service Representative
Community Bank
2008 - 2011
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record management.
- Assisted customers with inquiries, providing exceptional service to enhance overall satisfaction.
- Maintained up-to-date knowledge of bank policies and procedures to ensure compliance during all transactions.
- Collaborated with team members to streamline operations, improving workflow and reducing wait times for clients.
- Trained new tellers on operational procedures and customer service best practices, fostering a knowledgeable workforce.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Funeral Director /Mortician
Moore Funeral Home
2004 - 2008
- Coordinated funeral services, ensuring adherence to family requests and legal requirements.
- Managed preparation of remains, including embalming and restorative art techniques.
- Provided compassionate support to families during grief, addressing concerns with empathy and understanding.
- Oversaw logistics for transportation of deceased, coordinating with various service providers efficiently.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed pre-arranged funeral options and explained pricing to clients.
Education
Associate of Applied Science - Funeral Service Technology
Mississippi Gulf Coast Community College
Perkinston, MS05-2005
High School Diploma -
Stringer Attendance Center
Stringer, MS01-2003
Skills
- Health and safety
- Encouragement techniques
- Age-appropriate activities
- Experience in child development
Timeline
Pre-Kindergarten Teacher's Assistant
Jones County School District
11.2019 - Current
Teller /Customer Service Representative
Central Sunbelt Federal Credit Union
05.2014 - 10.2014
Teller /Banking Customer Service Representative
Community Bank
2008 - 2011
Funeral Director /Mortician
Moore Funeral Home
2004 - 2008
Associate of Applied Science - Funeral Service Technology
Mississippi Gulf Coast Community College
High School Diploma -
Stringer Attendance Center