Hunter Mock

My job consists of not only leading and teaching, but still having to work at the same level as the people I'm teaching. This is a sales job, through and through, and if sales are not made, we don't get payed. I focus on not only writing my own business, but writing business for those I am responsible for, all while teaching them the tools to success in this industry.

• Oversee daily operations, ensuring compliance with company policies and procedures.
• Mentor junior managers, fostering professional growth and effective leadership skills.
• Develop training programs to enhance team performance and productivity.
• Implement process improvements that streamline workflows and reduced operational bottlenecks.
• Create initiatives to reinforce business objectives and drive results.
• Exceed sales targets while maintaining strong relationships with existing clients through exceptional account management practices.
• Establish a positive work environment with effective leadership, clear expectations, and open communication.
• Enhance employee productivity through regular performance evaluations and tailored training programs.
• Navigate complex situations successfully using critical thinking skills, problem-solving abilities, and sound judgment.

This job was where I truly took on a leadership role. I lead my team through time constraints and ensured that quotas were met. I was in charge of scheduling what parts needed made in order for the completion of orders within the time constraints.

• Operated and maintained manufacturing equipment, ensuring optimal performance and minimal downtime.
• Diagnosed mechanical issues, implementing timely repairs to enhance production efficiency.
• Conducted quality inspections, identifying defects and ensuring compliance with industry standards.
• Lead team members to streamline workflows and improve overall productivity.

Aside from buffing and sanding, I lead my coworkers in the department. I helped train, reinforce safety policy, and generally tried to uplift and motivate the team.

• Maintained exceptional work quality standards through rigorous surface preparation, masking, and sanding procedures.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Organized and detail-oriented with a strong work ethic.
• Enhanced furniture appearance by skillfully stripping, sanding, and refinishing various surfaces.

Opened the shift, managed the restaurant for the shift, then closed. Duties included; training employees, insuring that orders were put out in a timely and orderly fashion, counting money, and paying employees.

• Improved safety procedures to create safe working conditions for workers.
• Improved marketing to attract new customers and promote business.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.