A dynamic customer service professional with 6 years’ experience in diverse professional environments including retail, telecommunications, and restaurant industry. Possess an energetic positive attitude with the skillset in product/benefit knowledge with the ability to create solutions that provide value to the customer.
Overview
6
6
years of professional experience
Work History
Server
Old Waverly Golf Club
Westpoint MS
04.2026 - Current
Delivered exceptional customer service in high-pressure dining environment, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to accurately relay orders and maintain efficient workflow during peak hours.
Trained new team members on operational procedures, enhancing team efficiency and service quality.
Managed food and beverage inventory, assisting in stock organization and waste reduction initiatives.
Warehouse Associate
Quality Beverage Packing
Columbus, MS
01.2023 - 07.2025
Processed incoming and outgoing packages in a timely manner.
Prepared trucks for delivery by organizing and loading packages.
Managed inventory records to maintain accurate stock levels.
Machine Operator
Yokohoma Tire Manufacturing Mississippi, LLC
Westpoint MS
08.2020 - 12.2023
Operated tire manufacturing machinery to ensure production efficiency and quality standards.
Collaborated with team members to maintain a safe and organized work environment.
Monitored equipment performance, identifying issues and performing routine maintenance as needed.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Education
Diploma - HS Diploma
Columbus High School
Columbus
01-2018
Skills
Exceptional customer service
Sharp Active Listener
Organizational skills
Conflict resolution
Food safety
Menu Planning
Customer Interaction
Compassionate demeanor
Strategic Thinker
India’s Kudos Corner
“India was super helpful, she resolved my issue quickly, she was polite, professional, and sweet. Please recognize and reward her.” Mr. L. Humbert
“India was very patient, it was hard to locate what I was looking for, she took her time to find my item, stopping what she was doing and helping without an attitude, she is a great employee.” Ms. Hudes
“India was a gem, she saved me a lot of time by calling me back with my resolution. She was patient and answered all my questions. Thank you so much, India, I hope I get her every time.” Ms. R. Chester