Issac Rand
Hattiesburg
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking motivator recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing six years of expertise in computer system security analytics for the military sector. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in data analysis and software testing.
Overview
9
9
years of professional experience
Work History
Basic Leader Course Facilitator
United States Army National Guard
05.2021 - Current
- Educated staff on organizational mission and goals to help employees achieve success.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Achieved results by working with staff to meet established targets.
- Leveraged industry expertise to identify new opportunities for growth and expansion into emerging markets.
- Instructed nearly 170 hours of academic material per cycle over 37 cycles of 22 day courses.
- Obtained a Senior Army Instructor Badge, and two Army Achievement Medals by demonstrating competence and efficience.
- Oversaw day-to-day activities of 20 employees in an institutional establishment, fostering inspiring atmosphere to optimize employee experiences.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Attended industry events to represent organization and build professional network.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Evaluated student progress through regular assessments, allowing timely identification of areas requiring additional support.
Installation and Service Technician
Channel Control Merchants
11.2019 - 05.2021
- Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
- Checked, repaired and repacked survival equipment to meet specifications.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Created and maintained up-to-date records of all installed systems and equipment.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Worked with diverse types of weather and ground conditions.
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Collaborated with sales teams to recommend appropriate products based on customers'' technical needs and requirements.
Help Desk Technician
United States Army National Guard
08.2018 - 10.2019
- Diagnosed and troubleshot hardware, software and network issues.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Promoted efficiency among departments with prompt resolution of system issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem-solving.
- Supported end-users in various applications to optimize their productivity and performance.
- Reduced downtime by troubleshooting and repairing hardware, software, and network issues.
Petroleum Supply Specialist
United States Air Force, USAF
06.2015 - 08.2018
- Trained new hires on company policies, procedures related to petroleum supply management, fostering a culture of excellence within the team.
- Conducted market research to identify new sources/suppliers for petroleum products that met quality standards while optimizing cost savings opportunities.
- Handled and transported fuel to vehicles and aircraft.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Optimized inventory levels by analyzing demand trends, forecasting future needs, and adjusting purchasing strategies accordingly.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Implemented quality control measures to maintain consistency in product specifications across all shipments received from suppliers.
- Assembled refueling systems and equipment and performed quality assurance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
- Assisted in the design/modification of storage facilities to optimize space utilization while adhering to safety/environmental guidelines related to petroleum storage.
Education
Bachelor of Science - Computer Science
University of Southern Mississippi
Hattiesburg, MS05.2026
Skills
- Project Management
- Process Improvement
- Audit reporting
- Idea Development and Brainstorming
- Business Development
- Microsoft experience
- Coaching abilities
- Operations Management
- Strategic Planning
- Analytical Thinking
- Equipment Troubleshooting
- Data Analytics
Accomplishments
Supervised and refined the training of over 1,000 individual junior enlisted Soldiers, leading 200 of them to achieve top twenty percent academic honors with eight individuals achieving the highest academic honors among 180 peers. Competed in the local, regimental, and state Best Warrior Competitions and placed fourth overall of over 140 Soldiers earning an Army Achievement Medal. Maintained and directed the accounts of over 1,800 support individuals using systems like active directory and microsoft teams in conjunction with a synchronized file explorer, in an austere environment for eleven months. Earned pay raises, bonuses, and status or responsibilities increases over two years within the civilian sector by leading, developing, and achieving with a team of eight individuals with a responsibility for the communication continuity of 131 retail stores.
Timeline
Basic Leader Course Facilitator
United States Army National Guard
05.2021 - Current
Installation and Service Technician
Channel Control Merchants
11.2019 - 05.2021
Help Desk Technician
United States Army National Guard
08.2018 - 10.2019
Petroleum Supply Specialist
United States Air Force, USAF
06.2015 - 08.2018
Bachelor of Science - Computer Science
University of Southern Mississippi
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