Jacari Redmond
Sunflower
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
8
8
years of professional experience
Work History
LTL Data Entry Clerk
Noble Logistics
Olive Branch
12.2023 - 06.2025
- Prepared summaries of daily work completed for review by supervisors.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Updated existing records with new or revised information as needed.
- Enter LTL shipment information into internal systems with high accuracy.
- Verify shipment details such as weight, dimensions, freight class and delivery information.
- Operated various office equipment such as scanners, printers. when required.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Maintained confidentiality of sensitive information.
- Followed up on pending tasks until completion.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Scanned documents into appropriate databases for storage purposes.
Specimen Processor
Spectra Laboratories
Southaven
12.2022 - 12.2023
- Responded promptly to requests from clinicians regarding specimen collection instructions or other inquiries relating to the lab's services as needed.
- Provided excellent customer service when interacting with patients, healthcare providers, staff members.
- Adhered to all departmental policies and procedures related to specimen processing.
- Reviewed processed specimens for accuracy prior to release of results back into clinical setting per regulatory guidelines and requirements.
- Verified patient information against medical records before releasing test results from the laboratory system.
- Assisted other departments with sample collection processes when needed.
Material Handler
TJX Companies
Memphis
05.2019 - 12.2022
- Loaded and unloaded trucks with appropriate material handling equipment.
- Inspected incoming shipments for damage or discrepancies.
- Identified opportunities for process improvement in order to increase efficiency.
- Investigated discrepancies between inventory records and actual stock on hand.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Reported any malfunctions or damages of material handling equipment promptly.
Customer Service Representative
Walmart
Memphis
07.2017 - 05.2019
- Resolved customer complaints promptly and efficiently.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries and provided accurate information regarding products and services.
- Implemented innovative methods for streamlining the customer service process.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries via phone, email, and chat.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
High School Diploma -
Whitehaven High School
Memphis, TN05-2017
Skills
- Data entry
- Database management
- Record verification
- Attention to detail
- Office equipment operation
- Customer service
- Process improvement
- Confidentiality maintenance
- Collaboration skills
- Problem solving
- Time management
- Communication skills
- Task follow-up
- Quality assurance
- Filing and data archiving
- Work prioritization
- Performance improvement
- Document preparation
- Word processing
- Multi-line phone proficiency
- File management
- Record preparation
- Independent worker
- Error identification
- Report development
- Strong interpersonal skills
- Microsoft Excel
References
References available upon request.
Timeline
LTL Data Entry Clerk
Noble Logistics
12.2023 - 06.2025
Specimen Processor
Spectra Laboratories
12.2022 - 12.2023
Material Handler
TJX Companies
05.2019 - 12.2022
Customer Service Representative
Walmart
07.2017 - 05.2019
High School Diploma -
Whitehaven High School