Jack Hatton
Hernando
Summary
Dynamic sales professional with a proven track record at Ford Of West Memphis, enhancing client satisfaction and boosting sales through effective strategies and outstanding customer service. Skilled in problem-solving and teamwork, I excel in high-pressure environments, driving revenue growth and fostering long-lasting customer relationships. Committed to continuous professional development and team success.
Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
Principle Toyota
04.2021 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Manager
Ford Of West Memphis
03.2012 - 05.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sales Associate
Ford Of West Memphis
04.2008 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
SOUTHAVEN HIGH SCOOL
SOUTHAVEN MS01-1998
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
Timeline
Sales Associate
Principle Toyota
04.2021 - Current
Sales Manager
Ford Of West Memphis
03.2012 - 05.2021
Sales Associate
Ford Of West Memphis
04.2008 - 01.2012
High School Diploma -
SOUTHAVEN HIGH SCOOL
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