Communicated effectively with both staff and customers to resolve any issues or concerns promptly.
Improved visual merchandising to attract more customers and boost sales revenue.
Educated customers on proper golf equipment usage, leading to better performance on the course and greater satisfaction with their purchases.
Facilitated returns and exchanges for dissatisfied customers while adhering to company policies offering excellent client service experience.
Contributed positively to the Golf Shop's reputation by providing a welcoming atmosphere for all customers, regardless of their skill level or experience with the sport.
Education
Bachelor of Business Administration in Marketing - Concentration in PGA Golf Management
Mississippi State University
Starkville, MS
05.2028
Associate of Arts - Criminal Justice
Mississippi Gulf Coast Community College
Perkinston, MS
05.2024
Skills
Golf cart management
Phone Etiquette
Cash handling proficiency
Stock replenishment
Trackman
Golf Club Repair
Golf equipment understanding
Club Fitting Knowledge
Timeline
Golf Shop Associate
Pro Golf Discount
09.2019 - Current
Bachelor of Business Administration in Marketing - Concentration in PGA Golf Management