- Fashion
- photography and editing photos
- Graphic Design
- Cinematography and editing videos
- Graphic Design
Jacob Hardaway
Hattiesburg
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. My objective in life is to assist my place of employment with succeeding and reaching their full Potential
Overview
7
7
years of professional experience
Work History
Administrative Officer and Clinical Assistant
Pine Grove Behavioral Health
08.2024 - Current
- Assisted in patient care by distributing personal necessities, meal trays, and supplies within the unit.
- Transported patients safely to appointments, to the Pine Grove facility and other designated areas.
- Delivered medications, medical documents, and lab samples promptly to ensure efficient workflow.
- Provided support to nurses with daily tasks, enhancing patient care and unit operations.
- Maintained and restocked linen closets with blankets, towels, and washcloths to meet patient needs.
Call Representative
Maximus Call Center
09.2021 - 07.2023
- Utilized insurance policy knowledge in order to resolve issues efficiently and reduce call wait times.
- Cultivated customer relationships and increased the amount of open insurance accounts by offering policy information.
- Answer calls by utilizing the company’s call management system and other software.
Store Manager
Michaels Arts and Crafts
09.2020 - 07.2023
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Greeted customer and offered assistance while managing the employees on the front end.
- Assisted with training and mentoring new team members.
- Provided assistance and offered solutions to any problems customers may have had.
Library Assistant
Meridian Community College
08.2018 - 07.2019
- Provided assistance with book checkouts and helped enforce the return policy.
- Provided information to location of books using knowledge of the cataloging system.
- Ensure quiet, safe working and studying environment.
Education
Associate of Arts - General Studies
Meridian Community College
Meridian, MS05-2019
High School Diploma -
Fordyce High School
Fordyce, AR05-2017
Skills
- Office management
- Patients' vital signs
- Goal oriented
- Multitasking and organization
- Computer skills: Microsoft Office Word, Microsoft Office PowerPoint, Microsoft Excel and Microsoft Publisher
- Communication Skill
- Leadership Skills
- Time management
- Financial Management
- Photography
- Management skills
- Driving skills
Accomplishments
- Attended and participated in New York Fashion Week as a Model for Coastal Fashion Week
Interests
Timeline
Administrative Officer and Clinical Assistant
Pine Grove Behavioral Health
08.2024 - Current
Call Representative
Maximus Call Center
09.2021 - 07.2023
Store Manager
Michaels Arts and Crafts
09.2020 - 07.2023
Library Assistant
Meridian Community College
08.2018 - 07.2019
Associate of Arts - General Studies
Meridian Community College
High School Diploma -
Fordyce High School
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