Jacob kelly

I bring a strong blend of hands-on trade experience and digital proficiency, backed by my role as a Walmart Digital Shopper. During my time in this position, I developed a diverse skill set that combines efficiency, attention to detail, and a high level of adaptability. My primary responsibilities included accurately picking and organizing customer orders for both pickup and delivery, ensuring that each order met Walmart’s quality standards. The fast-paced nature of the role required me to work quickly and effectively, managing multiple tasks at once while maintaining a sharp focus on accuracy and timeliness. This job also involved navigating inventory systems and using various digital tools to track stock, update product availability, and ensure customer satisfaction. It was a high-volume environment where I had to troubleshoot problems on the fly, whether that meant finding alternative products or adjusting to last-minute changes in customer orders.

Beyond the technical skills, I gained valuable experience in team collaboration and customer communication. I regularly interacted with other employees to resolve issues, track orders, and improve overall operational efficiency. At the same time, I worked directly with customers, handling inquiries and ensuring that their orders were fulfilled accurately and on time. This required not just good communication, but also a customer-first mindset—something that became second nature over time.

Additionally, the role helped me sharpen my problem-solving skills, especially when dealing with inventory discrepancies or managing unexpected situations. Whether it was adjusting a large order to meet demand or ensuring all items were stocked and ready for customers, I developed a strong sense of responsibility and an ability to stay calm under pressure. This experience, paired with my familiarity with trade skills such as stock management, lifting, and organizing, has helped me become a reliable and effective team member across various tasks. My ability to handle physical labor while working with technology in a busy setting has prepared me well for a wide range of roles that require technical know-how, customer interaction, and the ability to manage complex, fast-moving tasks.

• Expertise in Building and Assembling Computers:
  I have hands-on experience building custom computers from the ground up, selecting the right hardware components, assembling them with precision, and optimizing them for specific tasks.
  I stay updated on the latest tech trends and hardware advancements to ensure I’m always working with the most current and efficient components.
• Strong Technical Knowledge:
  With a solid understanding of computer architecture, operating systems, and troubleshooting, I’m capable of diagnosing and resolving technical issues quickly and effectively.
  My knowledge extends to software configuration, networking, and system optimization, ensuring the technology I work with performs at its peak.
• Problem-Solving Expertise:
  I excel at identifying complex problems, breaking them down into manageable parts, and finding practical solutions under pressure.
  Whether it’s a technical issue, a workflow bottleneck, or a project challenge, I approach problems with a methodical and creative mindset, ensuring efficient resolution.
• People Skills & Team Collaboration:
  I am adept at communicating complex technical information in simple terms to both technical and non-technical stakeholders.
  I build strong relationships with clients, colleagues, and partners by listening to their needs, offering valuable advice, and working collaboratively to meet goals.
• Proven Ability to Meet Metrics & Expectations:
  I thrive in fast-paced environments where meeting deadlines, performance goals, and quality standards is critical.
  Consistently exceeding performance metrics, I take pride in delivering results on time and maintaining a high standard of work, even under pressure.
• Attention to Detail and Quality Control:
  I take great care to ensure that every system I build or troubleshoot is optimized for long-term performance and reliability.
  I perform thorough testing and quality checks to ensure that the final result meets both functional and aesthetic expectations.
• Adaptability & Learning Agility:
  I quickly adapt to new technologies, tools, and systems, constantly refining my knowledge base to stay ahead of the curve.
  Whether it’s learning new software or adjusting to a new team dynamic, I’m always ready to adjust my approach and find the best solution.
• Customer-Centric Mindset:
  My focus on customer satisfaction ensures that I always strive to meet or exceed client expectations, ensuring a positive experience from start to finish.
  I proactively address concerns and deliver clear, concise updates to keep clients informed throughout the process.