Jacob Lyons
Biloxi
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting personnel needed to meet team and company requirements. Proven ability to work collaboratively with team members and upper management, providing support to hiring managers in search of talented candidates.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Republic Finance
03.2022 - Current
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Assistant Branch Manager
Republic Finance
02.2021 - 03.2022
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Salesman
Riverside Auto Sales
06.2020 - 02.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Cook/Team Leader
Glory Bound Gyro
07.2019 - 05.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Bachelor of Science - Business Administration And Management
University of Southern Mississippi
Hattiesburg, MS12.2019
General Studies
Mississippi Gulf Coast Community College
Gautier, MS12.2017
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05.2015
Skills
- Applicant Tracking Systems
- Onboarding Processes
- Candidate Sourcing
- Job Posting Optimization
- Screening resumes
- Pipeline Maintenance
- Recruitment
- Talent management
- Cold-calling
- Employer Branding
Accomplishments
- Proven Track record of hiring strong quality applicants in a timely manner in over 4 states and 53 total branches
- Helped launch Intern program for company over a span of originally 2 different states which is now an available opportunity in 10+ states
- Presented HR functions and laws to hiring managers, CEO, Director of branch operations, SVP and multiple RVPs
- Provided support to teammates in need of staffing solutions for states other than my own
Certification
OHSC HR Management Certificate 08/2024
OHSC Recruitment Skills Certificate 08/2024
Microsoft Excel Certified
Microsoft Office, Powerpoint, Word
iCIMS, ATS, LinkedIn, Handshake, ZipRecruiter, ADP, OKTA
Timeline
Talent Acquisition Specialist
Republic Finance
03.2022 - Current
Assistant Branch Manager
Republic Finance
02.2021 - 03.2022
Salesman
Riverside Auto Sales
06.2020 - 02.2021
Cook/Team Leader
Glory Bound Gyro
07.2019 - 05.2020
Bachelor of Science - Business Administration And Management
University of Southern Mississippi
General Studies
Mississippi Gulf Coast Community College
High School Diploma -
Ocean Springs High School
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