Jacob Miller
Potts Camp
Summary
Dynamic professional with experience at The University of Mississippi, excelling in customer service and problem-solving. Proven ability to manage front desk operations and assist residents effectively. Skilled in web application development and relational databases, leveraging strong Angular and TypeScript expertise to enhance user experiences.
Overview
3
3
years of professional experience
Work History
Resident Assistant
The University of Mississippi Department of Student Housing
Oxford, MS
07.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Desk Assistant
The University of Mississippi Department of Student Housing
Oxford, MS
09.2022 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Assisted residents with lockouts and visitations
- Answered incoming phone calls
Education
Bachelor of Science - Computer And Information Sciences
University of Mississippi
Oxford, MS05-2026
Skills
- Web application development
- Strong angular skills
- Knowledge of typescript
- Relational databases
- MySQL
- Object-oriented programming
Timeline
Resident Assistant
The University of Mississippi Department of Student Housing
07.2023 - Current
Desk Assistant
The University of Mississippi Department of Student Housing
09.2022 - 05.2023
Bachelor of Science - Computer And Information Sciences
University of Mississippi