Jacob Miller
Potts Camp
Summary
Dynamic professional with experience at The University of Mississippi, excelling in customer service and problem-solving. Proven ability to manage front desk operations and assist residents effectively. Skilled in web application development and relational databases, leveraging strong Angular and TypeScript expertise to enhance user experiences.
Overview
3
3
years of professional experience
Work History
Resident Assistant
The University of Mississippi Department of Student Housing
07.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Desk Assistant
The University of Mississippi Department of Student Housing
09.2022 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Assisted residents with lockouts and visitations
- Answered incoming phone calls
Education
Bachelor of Science - Computer And Information Sciences
University of Mississippi
Oxford, MS05-2026
Skills
- Web application development
- Strong angular skills
- Knowledge of typescript
- Relational databases
- MySQL
- Object-oriented programming
Timeline
Resident Assistant
The University of Mississippi Department of Student Housing
07.2023 - Current
Desk Assistant
The University of Mississippi Department of Student Housing
09.2022 - 05.2023
Bachelor of Science - Computer And Information Sciences
University of Mississippi
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