Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Vienna

Olive Branch

Summary

Dedicated Feeder Driver at UPS with a proven track record in route planning and customer service. Enhanced delivery efficiency through strategic problem-solving and effective communication, fostering strong client relationships. Committed to professionalism and punctuality, ensuring timely deliveries and high customer satisfaction in every interaction.

Overview

8
8
years of professional experience

Work History

Feeder Driver

UPS
01.2020 - Current
  • Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.
  • Enhanced delivery efficiency by optimizing route planning and utilizing GPS technology.
  • Developed strong working relationships with clients, fostering trust and promoting repeat business opportunities.
  • Improved customer satisfaction by providing friendly, professional service during pick-ups and deliveries.
  • Maintained a high level of professionalism in all interactions with clients and co-workers, representing the company positively and fostering lasting relationships.
  • Mitigated potential delays due to unforeseen circumstances through proactive problem-solving strategies.
  • Ensured timely deliveries by effectively prioritizing tasks and managing time-sensitive shipments.

Front Desk Receptionist

ATC Fitness
06.2018 - 07.2026
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

Olive Branch High School
Olive Branch, MS

Skills

  • Route planning
  • Time management
  • Delivery optimization
  • Customer service
  • Problem solving
  • Communication skills
  • Task prioritization
  • Professionalism and punctuality
  • Effective communication

Timeline

Feeder Driver

UPS
01.2020 - Current

Front Desk Receptionist

ATC Fitness
06.2018 - 07.2026

Olive Branch High School
Jacob Vienna