Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Davis

Canton

Summary

Professional business office professional with solid experience in administrative and operational support. Skilled in managing office tasks, coordinating schedules, and maintaining records with high accuracy. Strong focus on team collaboration and achieving measurable results. Reliable, adaptable, and proficient in utilizing office software and communication tools to meet evolving business needs.

Overview

4
4
years of professional experience

Work History

Business Office Assistant/Fixed Asset Accountant

Canton Public School District
03.2022 - Current
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Developed correspondence letters, memos, and emails.
  • Optimized internal control procedures regarding fixed assets accounting through regular review and updates of company policies and procedures.
  • Assisted external auditors during annual audits, ensuring accurate representation of fixed assets in financial statements.
  • Skilled at working independently and collaboratively in a team environment.

Receptionist

Brentwood Behavioral Healthcare
04.2023 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Customer Service Representative

Comcast
08.2021 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate of Applied Science - Human Resources Management

Virginia College
Jackson, MS
12-2005

Bachelor of Science - Business Administration

Jackson State University
Jackson, MS
05-2015

Skills

  • Scheduling and planning
  • File organization
  • Office management
  • Data entry expertise
  • Written communication
  • Document management
  • Administrative tasks

Timeline

Receptionist

Brentwood Behavioral Healthcare
04.2023 - 01.2025

Business Office Assistant/Fixed Asset Accountant

Canton Public School District
03.2022 - Current

Customer Service Representative

Comcast
08.2021 - 12.2024

Associate of Applied Science - Human Resources Management

Virginia College

Bachelor of Science - Business Administration

Jackson State University
Jacqueline Davis