Jacqueline Davis
Canton
Summary
Professional business office professional with solid experience in administrative and operational support. Skilled in managing office tasks, coordinating schedules, and maintaining records with high accuracy. Strong focus on team collaboration and achieving measurable results. Reliable, adaptable, and proficient in utilizing office software and communication tools to meet evolving business needs.
Overview
4
4
years of professional experience
Work History
Business Office Assistant/Fixed Asset Accountant
Canton Public School District
03.2022 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Developed correspondence letters, memos, and emails.
- Optimized internal control procedures regarding fixed assets accounting through regular review and updates of company policies and procedures.
- Assisted external auditors during annual audits, ensuring accurate representation of fixed assets in financial statements.
- Skilled at working independently and collaboratively in a team environment.
Receptionist
Brentwood Behavioral Healthcare
04.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Customer Service Representative
Comcast
08.2021 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Applied Science - Human Resources Management
Virginia College
Jackson, MS12-2005
Bachelor of Science - Business Administration
Jackson State University
Jackson, MS05-2015
Skills
- Scheduling and planning
- File organization
- Office management
- Data entry expertise
- Written communication
- Document management
- Administrative tasks
Timeline
Receptionist
Brentwood Behavioral Healthcare
04.2023 - 01.2025
Business Office Assistant/Fixed Asset Accountant
Canton Public School District
03.2022 - Current
Customer Service Representative
Comcast
08.2021 - 12.2024
Associate of Applied Science - Human Resources Management
Virginia College
Bachelor of Science - Business Administration
Jackson State University
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