JACQUELYN SCRIBNER
Ocean Springs
Summary
Creative customer service associate, adept at assessing and providing a personalized customer service experience to clients to ensure optimum satisfaction. Seeking to build happy, professional, lasting client relationships that promotes repeat client business.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Account Associate
Gallagher Insurance
Gulfport
2023.05 - 2024.11
- Assisted clients with policy inquiries and coverage options.
- Processed insurance applications and documentation efficiently.
- Collaborated with underwriters to ensure accurate risk assessments.
- Issued Certificate of Insurance for Commercial Organizations.
- Process proposals, quotes, policies.
- Generate audits, loss/runs, and policy reports.
- Maintained client records and updated information in the database.
Law Clerk
Miller and Fowlkes, PLLC
Gulfport
2021.01 - 2023.05
- Drafted legal documents, including motions and pleadings for court submission.
- Assisted attorneys in preparing for trials and hearings by organizing evidence.
- Scheduled appointments and court appearances.
- Office equipment; multi-line phone, copier, fax
Bank Teller
Keesler Federal Credit Union
Biloxi
2019.01 - 2021.01
- Processed customer deposits and withdrawals efficiently and accurately.
- Assisted members with account inquiries and transaction details promptly.
- Managed cash drawer and performed daily balancing tasks diligently.
Education
Associate of Applied Science - Nursing
MGCCC
Gulfport, MS 2019.01 - 2025.12
Skills
- Customer Service
- Work Ethic
- Reconciliation
- Problem Solving
- Adaptable to computer programs
- Strong Communications Skills
Timeline
Account Associate
Gallagher Insurance
2023.05 - 2024.11
Law Clerk
Miller and Fowlkes, PLLC
2021.01 - 2023.05
Bank Teller
Keesler Federal Credit Union
2019.01 - 2021.01
Associate of Applied Science - Nursing
MGCCC
2019.01 - 2025.12