Jada Washington
Red Banks
Summary
Dynamic and dedicated healthcare professional, excelling in electronic health records and team collaboration. Proven ability to enhance patient care through strong communication and decision-making skills, fostering positive relationships and ensuring efficient operations. Committed to delivering exceptional service and support in fast-paced environments.
Overview
6
6
years of professional experience
Work History
CNA
Great Oaks Rehab and Health Care
Byhalia
04.2021 - Current
- Assist with daily living activities, and collaborate with an interdisciplinary team to develop and implement individualized care plans for patients.
- Schedule appointments directly with the physician for outpatient services.
- Used a computerized charting system to document, report, and check the status of each patient.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships.
Front Desk Receptionist
Tower Loan
Holly Springs
01.2020 - 02.2021
- Investigated and analyzed client complaints to identify and resolve issues.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Sales Assistant
Dollar General Store
Byhalia
10.2018 - 12.2020
- Processed special orders for out-of-stock items when necessary.
- Created and maintained detailed schedules and calendars for staff.
- Scheduled meetings, events, and travel arrangements for the store.
- Coordinated with staff and vendors to confirm and reschedule deliveries.
Education
Phlebotomist Diploma
Concorde Career College
Southaven, MS10-2024
CNA
Nexion
Byhalia, MS08-2022
Byhalia High School
Byhalia, MS05-2014
Skills
- Electronic health records
- Medical terminology
- Team collaboration
- Customer service
- Computer Skills
- Strong communication
- Time management
- Decision-making
Timeline
CNA
Great Oaks Rehab and Health Care
04.2021 - Current
Front Desk Receptionist
Tower Loan
01.2020 - 02.2021
Sales Assistant
Dollar General Store
10.2018 - 12.2020
Phlebotomist Diploma
Concorde Career College
CNA
Nexion
Byhalia High School
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