Jade Buse
Tupelo
Summary
Dedicated Virtual Banker with strong skills in conflict resolution and transaction processing. Committed to enhancing client relationships and ensuring customer satisfaction through effective communication and tailored banking solutions.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Virtual Banker
Renasant Bank
Tupelo
09.2023 - Current
- Facilitated resolution of account inquiries and transaction requests to enhance client satisfaction.
- Conducted financial assessments to identify client needs effectively.
- Participated in training sessions to improve product knowledge and skills.
- Analyzed customer's financial information to determine the best banking products for them.
- Collaborated with other departments to streamline customer request handling and expedite dispute resolutions.
- Handled escalations with professionalism and knowledge, ensuring customer needs were met while maintaining bank's reputation.
Bank Teller
Renasant Bank
Tupelo
10.2020 - 09.2023
- Processed customer transactions accurately and efficiently.
- Assisted clients with account inquiries and service requests.
- Balanced cash drawer daily, ensuring accuracy in transactions.
- Educated customers on banking products and services available.
- Resolved customer complaints with professionalism, enhancing customer satisfaction.
- Collaborated with team to streamline workflow, improving service delivery.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Preschool Teacher
Harrisburg Baptist Church Day School
Tupelo
08.2016 - 10.2020
- Developed lesson plans tailored to diverse learning styles, enhancing engagement and understanding.
- Facilitated classroom activities that fostered social and emotional development, supporting a positive learning environment.
- Implemented daily routines to ensure a structured learning environment.
- Monitored student behavior and guided positive interactions, promoting a respectful classroom community.
- Conducted assessments to evaluate children's developmental milestones and skills.
Preschool Teacher
First Baptist Church Daycare
Tupelo
05.2013 - 08.2016
- Coordinated long-term curriculum development, lesson planning, and test administration to enhance educational quality.
- Developed age-appropriate lesson plans for diverse learning styles.
- Facilitated engaging classroom activities that promote social and emotional growth.
- Established daily routines to foster a structured and engaging learning environment.
- Conducted assessments to monitor and support children's developmental progress and skill acquisition.
- Organized classroom materials and resources for effective teaching sessions.
Cosmetologist
Bella Donna Salon And Spa
Tupelo
02.2012 - 05.2013
- Performed haircuts, color treatments, and styling using industry-standard tools.
- Maintained a clean and organized workstation to ensure client comfort and safety.
- Built strong client relationships through excellent communication and attentive service.
- Developed a loyal client base through excellent customer service.
Cosmetologist
Intricid Salon
Tupelo
- Performed haircuts, color treatments, and styling using industry-standard tools.
- Built strong client relationships through excellent communication and attentive service.
- Recommended appropriate hair care products to clients based on individual needs.
- Attended ongoing education sessions to stay updated on beauty trends and techniques.
Education
Associate Degree - Early Childhood Education
Itawamba Community College
Tupelo, MS05-2016
High School Diploma -
Tupelo High School
Tupelo, MS05-2009
Skills
- Customer service
- Conflict resolution
- Banking products
- Transaction processing
- Client relationship management
Certification
Cosmetology License
Timeline
Virtual Banker
Renasant Bank
09.2023 - Current
Bank Teller
Renasant Bank
10.2020 - 09.2023
Preschool Teacher
Harrisburg Baptist Church Day School
08.2016 - 10.2020
Preschool Teacher
First Baptist Church Daycare
05.2013 - 08.2016
Cosmetologist
Bella Donna Salon And Spa
02.2012 - 05.2013
Cosmetologist
Intricid Salon
Associate Degree - Early Childhood Education
Itawamba Community College
High School Diploma -
Tupelo High School