Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaeshia Turner

Magee

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

Miniso
05.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Service Representative

Circle K
11.2021 - Current


  • Greeted customers
  • Resolved customer issues
  • Responded to inquiries and issues
  • Operated the cash register
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced overall facility appearance by performing routine cleaning and upkeep tasks.

Team Lead

Charlotte Russe, Inc
09.2023 - 07.2024
  • Assisting on the management team to ensure we have the best crew possible. That included basic retail experience of course. From Great Customer Service to knowing how to check in and be attentive with inventory, and all in between. I also had to manage the cash drawer and the pickups for deposites. Store opening and closing procedures, And Tech support for problems that the store may have from the POS system to the security system.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.

Retail Merchandiser

Premium Retail Services
03.2022 - 07.2023
  • Executed inventory adjustments to align with vendor requirements.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Developed relationships with key store personnel to support proper product placement and visibility.

Sales Associate

Goody's
08.2018 - 08.2020


  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

TACO BELL
07.2017 - 08.2018


  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High school diploma - General Studies

Magee High School
Magee, MS
05.2018

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Staff training
  • Work Planning and Prioritization
  • Documentation and reporting
  • Performance improvement
  • Complex Problem-solving
  • Goal setting
  • Overseeing daily activities
  • Quality improvement
  • Conflict resolution
  • Leading team meetings
  • Daily workflow improvement
  • Safety
  • Staff education and training
  • Safety processes and procedures
  • Client support
  • Cash handling
  • Flexible schedule
  • Complaint resolution
  • Shift scheduling
  • Performance evaluations
  • SMART goals
  • Onboarding and orientation
  • Account management

Certification

Driver's License

Languages

English
Native or Bilingual

Timeline

Team Leader

Miniso
05.2024 - Current

Team Lead

Charlotte Russe, Inc
09.2023 - 07.2024

Retail Merchandiser

Premium Retail Services
03.2022 - 07.2023

Customer Service Representative

Circle K
11.2021 - Current

Sales Associate

Goody's
08.2018 - 08.2020

Cashier

TACO BELL
07.2017 - 08.2018

High school diploma - General Studies

Magee High School

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Jaeshia Turner