Jailin Campbell
Bay Springs,MS
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
C&c foods
11.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Customer Service Representative
Concentrix + Webhelp
01.2024 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Managed approximately 35 incoming calls from customers.
Education
High school diploma -
Bay Springs High School
Bay Springs, MS06-2013
Skills
- Recruiting
- Computer skills
- Retail Sales
- Communication skills
- Management
- Sales
- Organizational skills
- Customer service
- Assistant Manager Experience
- Typing
- Microsoft Excel
- Merchandising
- Time management
- Inventory Control
- Microsoft Word
- Retail Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- RMA - Registered Medical Assistant
Languages
English
Full Professional
Timeline
Customer Service Representative
Concentrix + Webhelp
01.2024 - 04.2024
Assistant Manager
C&c foods
11.2014 - Current
High school diploma -
Bay Springs High School
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