Jakeya Hall
West Point
Summary
Reliable Babysitter with hands-on experience monitoring meal preparation, entertainment activities and homework . Personable, caring and commended for building routines while handling emotional and social needs.
Energetic professional experienced watching children and leading fun activities in home settings. Successful in keeping environment organized and instructing children in safe behaviors. Well-versed in caring for children with special dietary, emotional or physical considerations.
Overview
6
6
years of professional experience
Work History
Family Babysitter
Family Members
West Point
01.2023 - Current
- Provided transportation for kids to after-school activities.
- Changed diapers as needed.
- Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
- Helped older children with their chores like making beds and tidying up their rooms.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Enforced rules set by the parents regarding television time, toys, snacks.
- Prepared meals according to instructions given by parents.
- Took children out on walks or to playgrounds to encourage physical activity.
- Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
- Read books to the kids before bedtime or during quiet time.
- Provided a safe, nurturing environment for the children while parents were away.
- Greeted children when they returned home from school and helped them with homework assignments.
- Put babies down for naps or bedtime routines following parent's instructions.
- Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Assisted children with completing homework and special assignments to improve academic performance.
MegtreatsLLC
Self Employed Services
West Point
03.2019 - Current
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
Work From Home Agent
Continuum
West Point
12.2021 - 03.2024
- Participated in weekly team meetings to discuss progress towards goals set by management team.
- Maintained records of customer interactions, transactions, comments and complaints.
- Processed orders accurately according to established guidelines and timelines.
- Created detailed reports detailing customer interactions that were shared with senior staff members.
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Continually updated knowledge base of product features, benefits, pricing plans.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
- Assisted customers with product selection based on individual needs.
- Adhered to company policies and procedures while assisting customers with their needs.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Maintained high levels of professionalism when interacting with customers both verbally and written.
- Troubleshot technical issues related to products or services.
- Developed trust relationships with customers to ensure repeat business opportunities.
- Provided accurate, valid and complete information by using the right methods and tools.
- Utilized computer systems to access accounts for research purposes.
Education
Graduate Certificate - X Ray Tech
Med Doc Training
West Point Ms 01-2025
High School Diploma -
West Point High School
West Point, MS05-2020
Skills
- Managing routines
- Licensed driver
- Routine management
- Maintaining safe environment
- Age-appropriate routines
- Meal and snack preparation
- Child monitoring
- Cleaning and organizing
- Multitasking and organization
- Emotional support
- Critical thinking
- Adaptability and flexibility
- Follows directions
- Discipline
- Social skills development
- Patience and empathy
- Emotional intelligence
- Attention to detail
- Upholding discipline rules
- Following directions
- Meal preparation
- Time management
- Reliability
- Laundry assistance
- Responsible driver
- Problem-solving
- Dependability
Timeline
Family Babysitter
Family Members
01.2023 - Current
Work From Home Agent
Continuum
12.2021 - 03.2024
MegtreatsLLC
Self Employed Services
03.2019 - Current
Graduate Certificate - X Ray Tech
Med Doc Training
High School Diploma -
West Point High School