Jakira Logan
Olive Branch
Summary
Proven professional with experience at Kroger and Northwest Mississippi College, showcasing expertise in cash handling and POS system proficiency alongside exceptional customer service. Demonstrated ability to enhance team productivity, expedite processes, and maintain high attention to detail. Known for reliability, professionalism, and a strong team collaboration ethic, consistently achieving significant improvements in customer satisfaction and operational efficiency.
Reliable assistant offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Supermarket Cashier
Kroger
07.2024 - Current
- Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Increased sales by suggesting additional products or services based on customer needs and preferences.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
- Provided superior service by addressing customer inquiries promptly and courteously.
- Reduced wait times for customers through swift transaction processing and multitasking abilities.
Financial Aid Office Assistant
Northwest Mississippi College
09.2023 - 05.2024
- Maintained strict confidentiality, protecting sensitive student data and adhering to privacy regulations.
- Coordinated closely with other departments on campus to provide seamless support for students seeking financial assistance.
- Processed a high volume of financial aid applications daily while maintaining exceptional attention to detail.
- Expedited scholarship disbursement processes by efficiently coordinating between internal stakeholders and external fund providers.
- Expertly navigated complex databases when researching student eligibility criteria for specific scholarships.
Education
High School Diploma -
Southaven High School
Southaven, MS05-2023
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- POS system proficiency
- Customer service
- Attention to detail
- Teamwork and collaboration
- Willingness to learn
Languages
English
Native or Bilingual
Timeline
Supermarket Cashier
Kroger
07.2024 - Current
Financial Aid Office Assistant
Northwest Mississippi College
09.2023 - 05.2024
High School Diploma -
Southaven High School
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