Jala Gordman

• Creating a friendly environment where the customers enjoy shopping, and the team enjoys working.
• Determining inventory quantity needs and ordering materials from wholesalers and other locations to accurately fill customer’s orders and maintain inventory.
• Managing sales team to consistently achieve growth and hit target sales.
• Answering phones, managing appointments, and resolving customer’s concerns.
• Managed social media post across social media platforms to increase Facebook, Pinterest, TikTok, and Instagram engagement.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Scheduled appointments and maintained calendars for personnel.

• Completed insurance or other claim forms. Transmitted correspondence and medical records by mail, e-mail, and fax.
• Collected payments such as co pays, deductibles, and monthly payment plans from patients in person and via phone.
• Greeting and dismissing patients, ensuring the proper paperwork is given and filled out.

• Filed and stored completed documents.
• Prepared and processed papers such as insurance files, invoices, Retinal Imaging, and other lab results for use in scanning