JA’LYNN BROWN
Hattiesburg,MS
Summary
Accomplished Phlebotomist with a proven track record in specimen handling and HIPAA compliance, enhanced by strong problem-solving abilities and a commitment to patient confidentiality. Excelled in a fast-paced environment at, demonstrating exceptional teamwork and customer service skills. Expert in blood collection techniques, ensuring accuracy and safety in all procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist Intern
Merit Health River Oaks Hospital
02.2025 - Current
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Crew Member
Crumbl Cookies
10.2022 - 09.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Receptionist
La Azul Day Spa
10.2021 - 08.2023
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Biological Sciences
The University of Southern Mississippi
Hattiesburg, Mississippi12.2024
Skills
- Blood collection
- EMR recordkeeping
- Specimen handling
- Venipuncture and capillary puncture
- Proper labeling
- Specimen collection and storage
- Patient confidentiality
- HIPAA compliance
- Medical terminology
- Scheduling
- Problem-solving
- Data entry
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist Intern
Merit Health River Oaks Hospital
02.2025 - Current
Crew Member
Crumbl Cookies
10.2022 - 09.2024
Receptionist
La Azul Day Spa
10.2021 - 08.2023
- PT - Phlebotomy Technician
Bachelor of Science - Biological Sciences
The University of Southern Mississippi
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