Jamee Cameron
Summit
Summary
Proven customer service expert with a track record of resolving complex issues at Tower Loan, enhancing customer loyalty. Demonstrates exceptional decision-making aptitude and empathy, ensuring high satisfaction rates. Skilled in accurate cash handling and maintaining a work ethic under pressure. Achieved significant improvements in customer retention through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Cashier
Murphy USA
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Tower Loan
04.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Criminal Justice
Southern University And A&M College
Baton Rouge, LA12-2025
Associate of Arts -
Jones County Junior College
Ellisville, MS05-2023
High School Diploma -
North Pike High School
Summit, MS05-2020
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Decision making aptitude
Timeline
Cashier
Murphy USA
02.2024 - Current
Customer Service Representative
Tower Loan
04.2022 - 05.2023
Bachelor of Science - Criminal Justice
Southern University And A&M College
Associate of Arts -
Jones County Junior College
High School Diploma -
North Pike High School
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