James Ates
Lucedale
Summary
Over the last 4 years, I have became a dynamic Gunstore Manager at Canoe Creek Armory, with proven expertise in team leadership and customer service, enhanced customer satisfaction through effective dispute resolution and strategic planning, leveraged complex problem-solving skills to maintain a safe environment, while ensuring compliance with regulations, successfully trained staff, fostering a culture of engagement and productivity, as well as being capable in any emergency situations that may appear, due to my time in the Armed Forces as a Combat Medic
Overview
8
8
years of professional experience
Work History
Gunstore Manager
Canoe Creek Armory
06.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Scheduled in store pickups for customers.
- Managed facilitation and transfer of in-store products.
- Worked closely with government agencies in adherence to the law.
Combat Medic
United States Army
10.2016 - 04.2020
- Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
- Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
- Established field medical stations to provide triage and stabilization services during large-scale operations.
- Authored daily activity, incident, safety, repair, and irregularity reports including equipment and property damage, theft, and any mishaps.
- Trained other individuals on new tooling as well as on new technology.
Education
High School Diploma -
Coastal Alabama Community College
Brewton06-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
Timeline
Gunstore Manager
Canoe Creek Armory
06.2021 - Current
Combat Medic
United States Army
10.2016 - 04.2020
High School Diploma -
Coastal Alabama Community College
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