James Bailey
Brandon
Summary
Dynamic Service Technician with a proven track record at Pete Patrick Tire Service, excelling in installation and repair while delivering exceptional customer service. Adept at diagnosing equipment issues and implementing preventive maintenance strategies, ensuring operational efficiency and safety. Recognized for attention to detail and fostering strong customer relationships to drive repeat business.
Overview
11
11
years of professional experience
Work History
Service Technician
Pete Patrick Tire Service
01.2020 - 05.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Sales Associate and General Maintenance
Moore Tomato Company
05.2012 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed general maintenance for all vehicles and equipment.
- Prepared merchandise for sales.
Education
Electrical Engineering Program, Hinds Community Co
Education Center School
Jackson, MS08-2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Timeline
Service Technician
Pete Patrick Tire Service
01.2020 - 05.2023
Sales Associate and General Maintenance
Moore Tomato Company
05.2012 - 05.2023
Electrical Engineering Program, Hinds Community Co
Education Center School
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