James Baker
Southhaven
Summary
Results-driven transportation and warehouse management professional with 20+ years of experience in logistics, distribution, fleet operations, and team leadership. Proven ability to manage fast-paced operations, improve productivity, maintain DOT compliance, and lead large teams to meet daily operational goals. Skilled in shipping and receiving, transportation management, safety compliance, workforce planning, and process improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transportation Manager
Volunteers of America
Memphis
11.2021 - Current
- Oversee daily maintenance and operations of fleet vehicles.
- Conduct vehicle inspections to ensure DOT compliance and roadworthiness.
- Assign and monitor vehicle repair and maintenance schedules.
- Schedule drivers and assign delivery routes.
- Monitor driver qualifications, certifications, and training requirements.
- Maintain accurate fleet and cargo transportation records.
- Process trip logs and operational reports.
- Assist with hiring and onboarding new drivers.
- Ensure compliance with DOT regulations and company policies.
Area Manager
PFSweb
Southaven
07.2019 - 10.2021
- Managed teams of 30-40 employees across multiple accounts.
- Planned daily operations to meet shipping and productivity goals.
- Conducted forecasting meetings with management teams.
- Trained employees on company procedures and safety standards.
- Motivated team members to improve productivity and performance.
- Managed P&L performance and monthly operational budgets.
- Coordinated staffing needs with contract labor providers.
Lead Senior Supervisor
Williams-Sonoma
Olive Branch
05.2017 - 07.2021
- Managed shipping operations and coordinated outgoing daily loads.
- Supervised truck loaders and shipping clerks.
- Utilized PKMS systems to track shipping volumes and inventory.
- Reported operational updates directly to management.
- Conducted safety meetings and workload planning with direct reports.
- Applied Lean Six Sigma principles for labor and hours planning.
- Coordinated with multiple departments to ensure operational success.
Operations Supervisor
UPS Freight
Memphis
06.2014 - 11.2018
- Supervised up to 60 employees in daily freight operations.
- Led daily safety and productivity meetings.
- Helped improve terminal safety and production rankings company-wide.
- Completed leadership and management development training programs.
- Ensured operational goals and customer service standards were met.
Education
Logistics -
Paul Quinn College
High School Diploma -
Fairley High School
Skills
- Transportation Management
- Fleet Operations
- DOT Compliance
- Warehouse Management
- Distribution Management
- Operations Management
- Production Planning
- Shipping & Receiving
- Cross-Dock Operations
- Team Leadership
- Workforce Planning
- Process Improvement
- Lean Six Sigma
- Warehouse Safety
- Forklift Operations
- Inventory Management
- P&L Management
- Logistics Coordination
Certification
- Lean Six Sigma Certification
- Six Sigma Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
Timeline
Transportation Manager
Volunteers of America
11.2021 - Current
Area Manager
PFSweb
07.2019 - 10.2021
Lead Senior Supervisor
Williams-Sonoma
05.2017 - 07.2021
Operations Supervisor
UPS Freight
06.2014 - 11.2018
Logistics -
Paul Quinn College
High School Diploma -
Fairley High School