JAMES MARK RIGDON
Little Rock
Summary
Self motivated, results-driven sales professional and proven expert in connecting with customers. Understand and meet customer needs by building personal connections. Specialize in foodservice sales.
Overview
47
47
years of professional experience
Work History
District Sales Manager
Merchants/PFG
Jackson
09.2024 - Current
- Assessed employee performance through regular reviews and documented any areas needing improvement or development.
- Developed and implemented strategies to increase market share and profitability of the district.
- Participated in trade shows and other promotional events as required by company policy.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
- Prepared weekly reports on sales activity, successes and areas needing improvement.
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
Area Manager
Merchants/PFG
Jackson
06.2021 - 08.2024
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Achieved success with daily market strategy and goals set by myself.
- Diversified knowledge of market, consumers, and products.
- Awarded President's Club FY 2022 & 2023
Sales Associate
Elite Flooring Inc
Meridian
09.2020 - 06.2021
- Help customers navigate store, complete sales, and process pick ups.
- Answer customer questions about products, prices, and availability.
- Created memorable customer experiences by offering personalized sales support.
- Estimated and quoted prices, credit or contract terms, and delivery dates.
Marketing Associate
Sysco Foodservice of Jackson
Jackson
02.2009 - 03.2020
- Diversified knowledge of market, consumers, and products through attendance at trade shows.
- Identified new approaches based on customer feedback and data analytics.
- Executed successful marketing campaigns delivering measurable results across platforms.
- Stayed on top of market and industry trends by following literature and online chatter.
- Achieved success with daily market strategy and goals set by myself.
Store Supervisor
Spaceway Oil Company
Union
09.1996 - 02.2009
- Kept labor costs low by using smart scheduling strategies and assigning work based on employee strengths and operations needs.
- Protected store assets by carefully preparing and breaking down drawers, resolving discrepancies, and organizing deposits.
- Showed employees how to handle daily tasks, leading by example and demonstrating ethical behaviors.
- Oversaw team of 75 employees selling $500,000 monthly.
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
- Maintained attractive, well-organized displays with regular resets.
- Coordinated regular store cleaning and product resets for optimal appearance.
Store Supervisor
Carleton Oil Company
Union
09.1994 - 09.1996
- Oversaw team of 15 employees selling $75,000 monthly.
- Kept labor costs low by using smart scheduling strategies and assigning work based on employee strengths and operations needs.
- Protected store assets by carefully preparing and breaking down drawers, resolving discrepancies, and organizing deposits.
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
- Maintained attractive, well-organized displays with regular resets.
- Met financial and administrative targets, accurately tracking funds and keeping records current.
- Minimized store losses, training team members how to spot and prevent theft.
Store Supervisor
Spaceway Oil Company
Union
09.1992 - 09.1994
- Kept labor costs low by using smart scheduling strategies and assigning work based on employee strengths and operations needs.
- Protected store assets by carefully preparing and breaking down drawers, resolving discrepancies, and organizing deposits.
- Oversaw team of 100 employees selling $600,000 monthly.
- Showed employees how to handle daily tasks, leading by example and demonstrating ethical behaviors.
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
- Trained employees to capitalize on all sales and service opportunities with proactive approaches.
- Minimized store losses, training team members how to spot and prevent theft.
- Coordinated regular store cleaning and product resets for optimal appearance.
Production Supervisor
DeWeese Woodorking Company
Union
11.1978 - 09.1992
- Managed personnel needs, including setting schedules and tracking time for accurate payroll.
- Kept work stations clean and organized by following OSHA standards.
- Achieved and maintained departmental, plant, and company goals for safety and quality.
- Met production targets through organized schedules and careful management of priorities.
- Kept line working smoothly by anticipating and meeting supply needs.
Education
H.S. DEGREE -
Union High School
UNION, MS05.1980
Skills
- Customer service
- Merchandising
- Inventory control
- Product demonstration
- Social perceptiveness
- Time management
- Training and coaching
- Team leadership
- Customer relationship management
- Territory management
Timeline
District Sales Manager
Merchants/PFG
09.2024 - Current
Area Manager
Merchants/PFG
06.2021 - 08.2024
Sales Associate
Elite Flooring Inc
09.2020 - 06.2021
Marketing Associate
Sysco Foodservice of Jackson
02.2009 - 03.2020
Store Supervisor
Spaceway Oil Company
09.1996 - 02.2009
Store Supervisor
Carleton Oil Company
09.1994 - 09.1996
Store Supervisor
Spaceway Oil Company
09.1992 - 09.1994
Production Supervisor
DeWeese Woodorking Company
11.1978 - 09.1992
H.S. DEGREE -
Union High School
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