Summary
Overview
Work History
Education
Skills
Timeline
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James D. Sones, Jr.

Wesson

Summary

Very good at enhancing customer relations and driving business growth. Successfully increased customer satisfaction through efficient processes while managing financial aspects and a high-performing team. Previously at Wal-Mart Distribution Center, I implemented security strategies that significantly reduced inventory loss. Strong communicator and adept in business management.

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

40
40
years of professional experience

Work History

Owner/Manager of Operations

Self-employeed
01.2013 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Asset Protection Associate

Wal-Mart Distribution Center
07.1989 - 06.1990
  • Monitored and patrolled the warehouse to check associates behavior to identify and respond to potential safety issues and or concerns, theft consents and incidents.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor warehouse activities and detect possible safety and security concerns and incidents.
  • Collaborated with warehouse management to develop targeted action plans addressing high-risk areas and items.
  • Increased awareness of potential risks among warehouse associates through ongoing communication, fostering a culture of vigilance for associates safety concerns, issues and possible concerns of theft and fraud.
  • Controlled reduction of loss inventory by protecting company assets.
  • Conducted power equipment testing as needed to help support the warehouse needs.

Asset Protection Supervisor

Wal-Mart Distribution Center
06.1990 - 01.2012
  • Enhanced warehouse security by implementing comprehensive asset protection strategies and surveillance techniques.
  • Provided support during internal and external audits, ensuring compliance with company policies and regulatory requirements.
  • Helped with investigations into suspected internal thefts, safety issues leading to the identification of safety issues, helped implement needed corrective actions.
  • Reviewed existing security equipment regularly installed or corrected needed equipment to ensure optimal functionality and minimal downtime due to maintenance issues.
  • Complete weekly associates work schedule to insure proper coverage is appropriate.

Worker

Service Master Cleaning
01.1985 - 04.1987
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Cleaned homes after fire and water damaged
  • Detailed cleaning of homes; ie carpet, and furniture

Education

Bay Sr. High
Bay St. Louis, MS

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Operations management
  • Business planning

Timeline

Owner/Manager of Operations

Self-employeed
01.2013 - Current

Asset Protection Supervisor

Wal-Mart Distribution Center
06.1990 - 01.2012

Asset Protection Associate

Wal-Mart Distribution Center
07.1989 - 06.1990

Worker

Service Master Cleaning
01.1985 - 04.1987

Bay Sr. High

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James D. Sones, Jr.