Jamessia Hankins
Grenada
Summary
Dedicated and experienced recruiter, human resource professional with experience in recruiting, human resource operations, onboarding, and administrative support. Proven record of compliance with new hires, application screening onboarding, background checks, and certified with drug screening processes. Committed to maintaining a positive workplace to ensure sucess of applicants and employees.
Resourceful and meticulous recruiter with several years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
2
2
years of professional experience
Work History
Recruiter
Tempstaff
06.2024 - Current
- Communicate with hiring managers and build relationships to understand their staffing needs.
- Review resumes and applications to screen for basic qualifications and escalate top candidates to recruiters or hiring managers, maintain client relationships.
- Facilitate the onboarding process for new hires, including preparing new hire paperwork, collecting necessary documentation, and scheduling orientations.
- Collaborate with recruiters, payroll, and IT departments to ensure all onboarding needs.
- Conduct background checks, and drug screening tests.
- Conduct interview to access candidate skills, experience, and fit.
- Match candidates with appropriate client job openings based on requirements.
- Manage the hiring process through onboarding, and background checks.
Shift Supervisor
Cvs Pharmacy
08.2023 - 05.2024
- Support the Store Manager and Assistant Manager in daily store operations and act as the manager on duty during assigned shifts.
- Open and close the store, including completing end-of-day paperwork and securing the store.
- Supervise and coordinate the activities of store associates to ensure efficient workflows and excellent customer service.
- Assist with sales transactions, returns, and use of the cash register as needed.
- Ensure merchandise is stocked, organized, and properly labeled on shelves.
- Provide training, coaching, and feedback to team members to support performance and growth.
Customer Service Rep
Fidelity national Loans
01.2023 - 07.2023
- Assist customers in completing loan applications and ensure all necessary documentation is submitted
- Provide accurate information about loan products, interest rates, repayment schedules, and eligibility requirements.
- Maintain detailed records of customer interactions, transactions, comments, and complaints in the company's CRM or database.
- Ensure compliance with company policies, state and federal lending regulations, and data privacy standards.
- Respond to customer inquiries via phone, email, and in-person regarding loan applications, account status, payments, and general loan terms.
Education
Shrm- Hr Certificate
Ole Miss
Oxford, MS10-2025
Bachelor of Business Management - minor in human resources
UNIVERSITY OF MISSISSIPPI
01.2025
Associates of arts -
NORTHWEST MS COMMUNITY COLLEGE
01.2023
Skills
- Project Management
- Talent Acquisition
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Strong computer skills
References
- MS. JENNY HURT, ASSISTANT DIRECTOR OF RECRUITING, NORTHWEST MS. COMMUNITY COLLEGE, (662) 562-3216, jhurt@northwestms.edu
- MRS. LATORIA DORSEY, SENIOR RECRUITER, TEMPSTAFF, 662-809-3015, latoria@tempstaff.net
- MS. JESSICA HANNAH, DIRECTOR OF DONOR RELATIONS, 210-273-9149
Languages
English, Fluent
Timeline
Recruiter
Tempstaff
06.2024 - Current
Shift Supervisor
Cvs Pharmacy
08.2023 - 05.2024
Customer Service Rep
Fidelity national Loans
01.2023 - 07.2023
Shrm- Hr Certificate
Ole Miss
Bachelor of Business Management - minor in human resources
UNIVERSITY OF MISSISSIPPI
Associates of arts -
NORTHWEST MS COMMUNITY COLLEGE