Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic

Jamyia Thomas

Gautier

Summary

Highly organized and proactive professional with over 4 years of experience in planning and scheduling. Experienced in coordinating tasks, managing calendars, arranging meetings, and ensuring deadlines are met. Proficient with scheduling tools, Microsoft Office (Outlook, Excel), and project management software. Quick learner with excellent attention to detail, seeking to contribute technical support and administrative assistance in a professional environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caseworker

Community Action of South Mississippi
Moss Point
07.2022 - Current
  • Evaluate client needs and deliver suitable services and resources.
  • Supervise case status for on-time completion and alignment with applicable regulations.
  • Record client progress and activities while adhering to agency policies and procedures.
  • Establish and manage partnerships with community outreach to raise awareness of the services provided by the agency.
  • Manage phone inquiries and coordinate client appointments
  • Uphold client confidentiality.
  • Managed daily office operations, scheduling meetings, answering phones, and handling correspondence.
  • Organize and maintain filing systems, both electronic and paper.
  • Assists in preparing reports.
  • Preserve confidential documentation.
  • Plan and organize company events.

Healthcare Benefit Specialist (Remote)

CareMetx
Pascagoula
03.2021 - 07.2023
  • Managed high-call volume, inbound and outbound calls in a fast-paced environment.
  • Performed administrative duties including filing paperwork, creating documents.
  • Performed administrative duties such as scheduling appointments, verifying insurance coverage, and billing patients.
  • Evaluating, assessing, and managing claims to guarantee accurate and timely payment
  • Collaborating with members, providers, and all stakeholders to enhance communication effectiveness
  • Demonstrated excellent multi-tasking skills while handling high call traffic and administrative duties.

Substitute Teacher

Kelly Services
Gulfport
01.2020 - 01.2021
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Utilized educational technology.
  • Developed lesson plans and provided classroom instruction for students in the absence of the regular teacher across various subjects and grades.
  • Adapted teaching methods to meet the needs of diverse learners, and manage unexpected classroom situations effectively.

Education

High School Diploma -

Pascagoula High School
Pascagoula, MS
05-2010

Some College (No Degree) - Social Work

Jackson State University
Jackson, MS

Skills

  • Prioritization and time management
  • Case management and client advocacy
  • Safety awareness
  • Data collection and field note recording
  • Prospecting (Outreach)
  • Scheduling and calendar management
  • Remote collaboration and teamwork
  • Business Development
  • Attention to detail
  • Resource allocation and coordination
  • Problem-solving and critical thinking
  • Strong communication
  • Email management
  • Digital literacy
  • Data analysis and reporting
  • Compliance with company policies and regulations
  • Vendor relationship building
  • Negotiation and contract management
  • Purchase order and invoice processing
  • Fast and accurate typing
  • Demonstrated strong attendance and punctuality record

Certification

  • Notary Public (Jackson County)
  • Certified Nursing Assistance

Languages

French
Limited

Affiliations

  • Junior Reserves Officers' Training Corps (JROTC) - (4 Years 2007-2010)
  • Tax Preparation Volunteer (Community action of South Mississippi) (2025)
  • Residential/ Commercial Cleaner (Self-Employed) (Pascagoula, Mississippi) (2020-Present)

Accomplishments

  • Led by example, maintaining high standards of work ethic, professionalism, and teamwork.
  • Managed task delegation, training and performance feedback for team members.
  • Lead on project coordination, decision making, and problem-solving

Timeline

Caseworker

Community Action of South Mississippi
07.2022 - Current

Healthcare Benefit Specialist (Remote)

CareMetx
03.2021 - 07.2023

Substitute Teacher

Kelly Services
01.2020 - 01.2021

High School Diploma -

Pascagoula High School

Some College (No Degree) - Social Work

Jackson State University

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Jamyia Thomas