Janice Mobley

• Answers telephones promptly, courteously, and efficiently, responding to inquiries from patients and other healthcare professionals.
• Provide support to nursing staff with various clerical duties, such as typing documents, scanning documents into computers, and filing paperwork.
• Maintain confidentiality of all medical records in accordance with HIPAA regulations.
• Collaborates with other departments to ensure smooth operations within the facility.
• Greet patients in a friendly and professional manner when they arrive at the office or clinic.
• Review and enter patient medical records into the electronic health record system.

• Maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
• Greeted visitors and provided company information while directing inquiries to appropriate personnel.
• Entered data into spreadsheets with Microsoft Excel for accurate record-keeping.
• Managed incoming calls, delivering information or transferring callers to relevant departments.

As a school administrative assistant, my responsibilities included effective communication with staff and parents, maintaining accurate record-keeping, scheduling appointments and meetings, providing support to both teachers and students, and managing the front desk to ensure smooth daily operations.