Summary
Overview
Work History
Education
Skills
Timeline
Optional Add-ons
Generic

JANISE COWAN

Horn Lake,MS

Summary

Detail-oriented and customer-focused professional with extensive experience in property management, retail operations, and employee training. Expertise in managing leasing documentation, processing payments with precision, maintaining inventory levels, and delivering exceptional customer service in dynamic environments. Recognized for strong communication skills and proven leadership capabilities, along with a steadfast commitment to operational excellence. Passionate about fostering positive relationships and enhancing team performance to drive business success.

Overview

2
2
years of professional experience

Work History

Property Manager

Public Storage
Memphis, TN
09.2023 - 02.2024
  • Greeted and assisted prospective tenants, providing leasing information and tours
  • Oversaw daily deposits and transaction processing for move-ins and move-outs, maintaining high accuracy standards.
  • Maintained and updated customer records, ensuring compliance and data integrity
  • Prepared weekly leasing reports and conducted inventory checks
  • Communicated regularly with the district manager regarding site operations
  • Inspected and prepared units for occupancy, ensuring property readiness

Trainer / Barista

Starbucks
Memphis, TN
07.2022 - 08.2023
  • Trained new employees on company policies, procedures, and customer service standards
  • Prepared specialty beverages while maintaining speed, quality, and consistency
  • Operated POS systems and handled cash transactions accurately
  • Maintained cleanliness, organization, and visual presentation of the store
  • Fostered a positive team environment and supported daily store operations

Floor Associate

Walmart
Horn Lake, MS
12.2021 - 07.2022
  • Assisted customers with product selection and store navigation
  • Resolved customer concerns professionally and efficiently
  • Operated cash registers and electronic equipment accurately
  • Followed company policies and procedures to ensure smooth daily operations

Education

High School Diploma -

Coahoma Early College High School
Clarksdale, MS
05.2021

Bachelor’s Degree - undefined

University of Memphis
Memphis, TN
12.2024

Associate Degree - Criminal Justice

Southwest Community College
Memphis, TN
02.2026

Skills

  • Property & Leasing Administration
  • Rent Collection & Payment Processing
  • Customer Service & Conflict Resolution
  • Inventory Management
  • Employee Training & Coaching
  • Cash Handling & POS Systems
  • Data Entry & Record Management
  • Web-Champ Software
  • Microsoft Office & Computer Systems

Timeline

Property Manager

Public Storage
09.2023 - 02.2024

Trainer / Barista

Starbucks
07.2022 - 08.2023

Floor Associate

Walmart
12.2021 - 07.2022

Bachelor’s Degree - undefined

University of Memphis

High School Diploma -

Coahoma Early College High School

Associate Degree - Criminal Justice

Southwest Community College

Optional Add-ons

  • Availability (Full-time / Flexible Schedule)
  • Achievements (Leasing goals met, customer satisfaction scores, etc.)
JANISE COWAN