Jaquetia Davis
Greenville
Summary
Experienced professional seeking a secure position with a business or establishment to contribute as a vital asset, leveraging knowledge and enhancing skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
MMC Group
10.2022 - Current
- Complete data entry from the enrollment form into the CRM
- Complete electronic eligibility checks for payer and coverage details
- Conduct a benefit investigation to determine plan coverage, payer restrictions, and cost share information from insurance plans
- Identify if coverage restrictions exist, the process in which they are handled
- Collect PA requirements, follow up with the insurance for prior authorization status, and communicate the results to the healthcare provider
- Conduct follow up outreach to healthcare providers to collect information needed to evaluate for services
- Evaluate patient records against eligibility criteria to determine if they can continue free drug assistance
Office Assistant
J&A Tax Services
07.2021 - 10.2022
- Clerical tasks
- Client intake
- Bookkeeping
- Filing
- Scheduling
- SEASONAL POSITION
Medical Receptionist
GA Carmichael Family Health Center
06.2020 - 07.2021
- Customer service
- Clerical duties (answer phone, make copies, send fax, information retrieval, etc.)
- Schedule, cancel, and/or confirm appointments
- Verify insurance
- Accept payments
- Maintain cleanliness of lobby and front desk area
Virtual Customer Service
Amazon
04.2019 - 05.2021
- Customer service
- Correct post-sales problems
- Research and review customer's accounts
- Assist customers with expediting order
- Customer support
Wireless Specialist
Wal-Mart Wireless
06.2018 - 04.2019
- Customer service
- Cash handling
- Counted and stocked inventory
Receptionist
H&R Block
12.2015 - 04.2018
- Customer service
- Matched client with appropriate tax professional
- Cancelled, confirmed, and booked appointments
- Clerical tasks
Education
Certification in Medical Administrative Assistant -
Mississippi Delta Community College (Capp's Center)
Indianola, MS11.2020
Diploma -
T.L. Weston High School
Greenville, MS05.2003
Skills
- Customer Service
- Microsoft Office
- Clerical Experience
- EMR Systems
- HIPAA
- Medical Office Experience
- Data Entry
- Administrative Experience
- Medical Receptionist
- Insurance Verification
- Medical Terminology
- Medical Billing
- Documentation review
- Accounts receivable
Certification
- Certified Medical Administrative Assistant (CMAA), 11/01/20, 02/01/25
- BLS/CPR, 05/01/21, 05/01/23
- Notary Public, 11/01/21, 11/01/25
Timeline
Patient Access Representative
MMC Group
10.2022 - Current
Office Assistant
J&A Tax Services
07.2021 - 10.2022
Medical Receptionist
GA Carmichael Family Health Center
06.2020 - 07.2021
Virtual Customer Service
Amazon
04.2019 - 05.2021
Wireless Specialist
Wal-Mart Wireless
06.2018 - 04.2019
Receptionist
H&R Block
12.2015 - 04.2018
Certification in Medical Administrative Assistant -
Mississippi Delta Community College (Capp's Center)
Diploma -
T.L. Weston High School
- Certified Medical Administrative Assistant (CMAA), 11/01/20, 02/01/25
- BLS/CPR, 05/01/21, 05/01/23
- Notary Public, 11/01/21, 11/01/25
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