Jasmine Mcleod
Sumrall
Summary
Dynamic Assistant Manager and Personal Fitness Trainer with a proven track record at B&B Management and JazzFit. Excelled in team leadership and strategic thinking, enhancing occupancy rates and gym revenue. Skilled in customer service and workplace safety compliance, achieving significant improvements in client satisfaction and operational efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in any role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
B&B Management
02.2017 - 01.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collect rent monthly and organized paperwork.
- Collected, completed, and processed lease applications.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Explained terms of lease and amounts to be paid to tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Personal Fitness Trainer
JazzFit
01.2016 - 01.2019
- Provided exceptional one-on-one instruction by focusing on each client''s unique learning style.
- Streamlined administrative tasks such as scheduling appointments, tracking client progress, and managing billing matters efficiently.
- Increased overall gym revenue through upselling personal training packages and promoting other available services.
- Provided exceptional customer service to obtain new clients through referrals.
- Demonstrated commitment to safety by thoroughly inspecting all equipment regularly and reporting any issues promptly.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Screened clients and performed client assessments.
Education
No Degree - None
University of Southern Mississippi
Hattiesburg, MSBachelor of Science - Biology
Alcorn State University
Lorman, MS05-2011
High School Diploma -
Bassfield High School
Bassfield, MS05-2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Goal setting
- Conflict resolution
- Verbal and written communication
- Adaptability and flexibility
- Strategic thinking
- Workplace safety compliance
- Coaching and mentoring
Timeline
Assistant Manager
B&B Management
02.2017 - 01.2019
Personal Fitness Trainer
JazzFit
01.2016 - 01.2019
No Degree - None
University of Southern Mississippi
Bachelor of Science - Biology
Alcorn State University
High School Diploma -
Bassfield High School
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