Dedicated Server experienced in cash handling and customer service. Enhanced guest satisfaction through effective team collaboration and staff training. Focused on improving operational efficiency and contributing to a thriving team environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Waffle House Restaurant
Jackson,ms
01.2026 - Current
Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
Processed orders efficiently using point-of-sale system, ensuring accuracy and timely service.
Collaborated with kitchen staff to streamline food preparation and improve order delivery times.
Trained new servers on menu items, customer interaction techniques, and operational procedures.
Sales Associate
SUBWAYRestaurants
Jackson,ms
08.2023 - 11.2025
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Developed promotional displays to enhance product visibility and drive sales.
Managed inventory and maintained stock levels for optimal product availability.
Trained new staff on operational procedures and customer interaction techniques.
Grace and Mercy Personal Care and Respite Service
Deloris Harris
Clinton,MS
06.2020 - 12.2023
Exhibited personal responsibility through consistent task completion.
Functioned well under pressure in busy workplaces.
Successfully engaged in teamwork and independent projects.
Acquired new skills rapidly in various job roles.
Assist bed-bound, mobile and partially-bound patients.
Education
CL Training Institute Certification of Completion - Phlebotomy Technician
CL Training Institute
Clinton,Ms
06-2024
NHA - American Society for Clinical Pathology
CL Training Institute
Clinton,MS
Skills
Cash handling
Customer support
Food safety
Professional appearance
Hospitality service expertise
Memory retention
Guest engagement
Strong work ethic
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved responsive results through effectively helping with helpful team members.
Supervised team of 8 staff members.
Certification
Certified Phlebotomy Technician, CL Trainging - 2 years of service.
Licensed Phlebotomy Technician, NHA
Timeline
Server
Waffle House Restaurant
01.2026 - Current
Sales Associate
SUBWAYRestaurants
08.2023 - 11.2025
Grace and Mercy Personal Care and Respite Service
Deloris Harris
06.2020 - 12.2023
NHA - American Society for Clinical Pathology
CL Training Institute
CL Training Institute Certification of Completion - Phlebotomy Technician