Dynamic Tax Professional with a proven track record at Jasmines Tax Service Unlimited, specializing in tax compliance and client education. Expert in tax law interpretation and adept at enhancing customer service, I developed strategies that optimized client deductions, significantly improving tax outcomes while mentoring junior staff to elevate team performance.
Overview
8
8
years of professional experience
Work History
Tax Professional
Jasmines Tax Service Unlimited
01.2018 - Current
Developed strategic business plans to enhance service offerings and client satisfaction.
Oversaw financial operations, ensuring compliance with tax regulations and industry standards.
Led team training initiatives to improve staff performance and increase operational efficiency.
Established partnerships with local businesses to expand customer base and service reach.
Prepared and filed federal and state tax returns for individual clients.
Conducted thorough tax research to ensure compliance with current regulations.
Assisted clients in understanding complex tax laws and implications of their financial decisions.
Reviewed and analyzed financial documents for accuracy and completeness before filing.
Collaborated with team members to streamline tax preparation processes, increasing efficiency.
Mentored junior staff on effective client communication and tax preparation techniques.
Led training sessions on new tax software tools, enhancing team productivity and accuracy.
Developed strategies for optimizing client deductions, improving overall tax outcomes.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Completed and filed returns with tax departments at local, state, and federal levels.
Prepared tax returns for clients in various industries according to government regulations and requirements.
Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Provided information about available products and services to clients, resulting in increased business opportunities.
Established strong professional reputation through exceptional customer service and commitment to excellence in all aspects of work performance.
Delivery Partner
Uber Eats
03.2024 - 07.2025
Delivered food orders efficiently to ensure customer satisfaction.
Navigated routes using GPS technology to optimize delivery times.
Communicated effectively with customers regarding order status and delivery updates.
Managed multiple deliveries simultaneously while adhering to safety protocols.
Delivery Driver
DoorDash
02.2023 - 01.2025
Delivered food orders efficiently, ensuring accuracy and timeliness in each delivery.
Navigated local routes effectively, optimizing delivery times and enhancing customer satisfaction.
Communicated with customers to confirm order details and address inquiries or concerns promptly.
Adhered to safety protocols while operating vehicle, maintaining compliance with traffic regulations.
Managed multiple deliveries simultaneously, demonstrating strong organizational skills under pressure.