Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antenisha Jones

Jackson

Summary

Collaborative leader dedicated to fostering an engaged and empowering work culture through effective partnership with colleagues. Proven track record in establishing and nurturing relationships with diverse stakeholders within dynamic and fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier

UMMC
Jackson Ms , MS
06.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • l use safety standards for handling foods properly using gloves and tongs when necessary.
  • Boost customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built and maintained productive relationships with employees.
  • Welcome customers, offering assistance to help find store items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Medical Assistant (Internship)

Dr. Dottie Magee
Raymond , MS
01.2024 - 02.2024
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Cashier

Kroger
Jackson , MS
05.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Front Desk Coordinator

Santana Simms
Jackson, Mississippi
01.2021 - 05.2022
  • Opened the office and completed closing paperwork and procedures daily.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.

Education

Medical Assistant

Delta Technical College
10-2023

High School Diploma -

Callaway High School
05-2020

Skills

  • Collaborative Patient Assistance
  • Patient Workflow Optimization
  • HIPAA Compliance
  • Project Scheduling Expertise
  • Interpersonal Communication
  • Demonstrating Poise During Challenging Circumstances
  • Time management
  • Provider Relations
  • Claims Processing
  • Leadership
  • Patience and empathy
  • Analytical Problem Solving
  • Office Administration
  • Customer assistance
  • Cash Management
  • Customer service excellence
  • Optimistic Mindset
  • Store opening/closing procedures
  • Effective Time Management
  • Efficient Multi-Tasking
  • Adaptability and dependability
  • Policy enforcement

Timeline

Cashier

UMMC
06.2024 - Current

Medical Assistant (Internship)

Dr. Dottie Magee
01.2024 - 02.2024

Cashier

Kroger
05.2022 - 03.2023

Front Desk Coordinator

Santana Simms
01.2021 - 05.2022

High School Diploma -

Callaway High School

Medical Assistant

Delta Technical College

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Antenisha Jones