Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Joyce

Petal

Summary

Dynamic and detail-oriented receptionist with proven organizational skills at Terrace Hill Dental Center. Enhanced front desk efficiency through effective appointment scheduling and superior telephone skills. Known for maintaining a professional demeanor while providing exceptional client service and ensuring confidentiality. Committed to fostering a welcoming environment and streamlining operations. I am proficient in Dentrix Ascend and filing claims to most dental insurance companies.

Overview

12
12
years of professional experience

Work History

Receptionist

Terrace Hill Dental Center
08.2015 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Receptionist

Cardiovascular Clinic of Hattiesburg
09.2013 - 08.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Associate of Applied Science - Radiologic Technology

Pearl River Community College
Poplarville, MS
05-2001

High School Diploma -

Petal High School
Petal, MS
05-1998

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Schedule management
  • Professional demeanor

Timeline

Receptionist

Terrace Hill Dental Center
08.2015 - Current

Receptionist

Cardiovascular Clinic of Hattiesburg
09.2013 - 08.2015

Associate of Applied Science - Radiologic Technology

Pearl River Community College

High School Diploma -

Petal High School

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Lindsey Joyce